Sr. Director, Product Management (Check Intelligence)
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AI Summary
Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands. Visit us at www.miteksystems.com.
We are Virtual 1st! Whether you choose to work remotely from your home office or in-person from one of Mitek’s offices, our practices, processes and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working. Because we care about our candidates, employees and customers, we include an in-person meeting as part of our hiring process. It’s one of the ways we live our mission to “Protect What’s Real.”
At Mitek, we believe that teams are more resilient, effective, and innovative when they benefit from a wide range of ideas, lived experiences, and perspectives. The strength of our organization is deeply rooted in the people who power it. We know that a workforce reflecting the richness of our communities and customers helps us better serve their needs.
Mitek Systems is looking for a Senior Director of Product Management to lead our Check Intelligence product portfolio. This role is ideal for a hands-on product leader who can balance strategic ownership with day-to-day execution, while developing and guiding a high-performing product team.
You will lead product strategy and execution for Mitek's Check Intelligence portfolio, working closely with engineering, data science, fraud experts, operations, sales, and customer-facing teams to deliver scalable, reliable, and market-relevant solutions. This role requires a strong understanding of check processing, mobile deposit workflows, financial institution operations, and evolving check fraud trends.
\n- Define and communicate the product vision, strategy, roadmap, and priorities for the Check Intelligence business.
- Translate check processing needs, deposit workflows, check fraud trends, customer requirements, regulatory expectations, and market opportunities into clear product requirements and investment priorities.
- Partner closely with engineering, data science, fraud experts, and operations to deliver scalable, reliable, and high-performing check intelligence capabilities.
- Lead roadmap planning and prioritization across fraud prevention, deposit decisioning, image quality, risk signals, APIs, analytics, operational tooling, and customer-facing capabilities.
- Manage and coach a team of product managers, helping them improve product discovery, requirements quality, stakeholder management, execution discipline, and business ownership.
- Establish and monitor product KPIs, including fraud detection performance, false positive rates, customer adoption, revenue growth, operational efficiency, deposit completion rates, and customer satisfaction.
- Partner with sales, marketing, customer success, implementation, and support teams to support customer conversations, roadmap alignment, go-to-market readiness, and product adoption.
- Bachelor's degree in Computer Science, Engineering, Business, Finance, or a related field, or equivalent practical experience.
- 10+ years of product management experience, with at least 3+ years leading product teams or managing product managers.
- Experience owning complex B2B, SaaS, API-based, financial services, fraud prevention, risk management, payments, or banking technology products.
- Strong understanding of check processing, mobile deposit, deposit review workflows, financial institution operations, and check fraud prevention.
- Knowledge of check fraud trends and common fraud typologies, including duplicate presentment, altered checks, counterfeit checks, forged endorsements, account takeover-related deposit fraud, mule activity, and
coordinated fraud rings. - Experience building or managing fraud detection, risk scoring, decisioning, analytics, workflow, or intelligence products.
- Proven ability to define product strategy, build roadmaps, prioritize effectively, and drive execution across engineering and cross-functional teams.
- Strong analytical skills, including comfort with product metrics, fraud performance metrics, customer usage data, business cases, and outcome-based reporting.
- Strategic product leader who can connect market trends, check fraud patterns, customer needs, and business goals into a clear product direction.
- Hands-on operator who is willing to dig into requirements, customer issues, data, product gaps, and execution details.
- Strong product leader who develops product talent, raises the quality of product thinking, and creates accountability within the team.
- Comfortable operating in ambiguity and bringing structure, prioritization, and clarity to complex product and customer situations.
- Strong collaborator who can align engineering, data science, sales, marketing, customer success, operations, and executive stakeholders.
- Customer-focused leader who understands how to balance customer commitments with scalable product strategy.
- Technically fluent and able to engage deeply on fraud signals, risk models, APIs, platform capabilities, image intelligence, and decisioning logic.
- Outcome-oriented leader with a strong bias for action, disciplined execution, and measurable business impact.
We take pride in enabling career growth in an environment of innovation and teamwork. Our commitment to all Mitekians is to do meaningful work that matters. Our culture is defined by delivering our best to our customers by providing high value solutions and impactful outcomes, by continuously challenging convention, and by caring for each other through collaboration and celebrating our successes. We are committed to creating competitive, equitable compensation & benefits programs and career development opportunities.
Benefit offerings – may vary based on geographic location
Wellness: Universal, supplemental, and private healthcare plan choices based on country specifics
Financial future: retirement/pension plan contributions, MTK stock plan participation
Income protection: life event & disability coverage
Paid time off: generous annual leave, company holidays, volunteer time off
Learning: e-learning license, tuition reimbursement, hackathons
Home office setup allowance
Additional/optional benefits: pet insurance, identity theft protection, legal assistance
We sincerely appreciate your interest in Mitek. We know your time is valuable and look forward to the potential of speaking with you further!
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