Sr. Compliance Analyst

At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.

Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person – everywhere!

The Company:

Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.

What’s in it for you:

Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits.

Address:

The Senior Compliance Analyst plays a critical role in supporting the aspects of the Compliance Management Program (CMS) for the entities or divisions assigned to them and their constituent products and services. This role carries primary ownership of regulatory examination management, complaint administration, and the design of compliance tools, resources, and reporting that enable the organization to demonstrate and sustain compliance. The Senior Compliance Analyst will assist the Compliance department with identifying and assessing compliance risks, , overseeing compliance efforts and controls in the First and Second Lines of Defense, performing testing and monitoring activities to assess compliance with Company policies and regulatory requirements, and reporting compliance matters to senior management and the Board.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Monitor compliance with regulatory requirements and company policy
• Conduct testing activities and assessments to identify and address control weaknesses
• Provide reports on regulatory compliance; execute assigned CMS processes
• Act in a consultative manner, when necessary, to assist the First Line of Defense to develop and/or redesign processes to improve compliance
• Review risk indicators, red flags, and exception reports to monitor compliance and to identify and propose corrective actions
• Identify, analyze, recommend corrective actions, and, when necessary, resolve compliance issues
• Communicate compliance requirements and potential instances of non-compliance with business partners
• Conduct Risk Assessments as directed
• Complete, file and quality assure mandatory regulatory filings and reports required by applicable state and federal authorities
• Manage state regulatory agency examination processes end-to-end, including examiner coordination, pre-exam preparation, written response drafting, findings tracking, and annual exam analysis reporting for executive and board audiences
• Administer the regulatory and customer complaint process, including intake, investigation coordination, response drafting, and SLA monitoring across federal and state regulators
• Develop, review and maintain compliance policies, procedures and workflows
• Proactively research to stay up to date with relevant rules, regulations, changed business practices, and industry-related events
• Design and maintain compliance reporting, including regulatory examination trends, complaint volume analysis, and CMS performance data for operational and executive audiences
• Support the annual compliance training review process, including content accuracy review, regulatory currency validation, and coordination with training program owners"
• Coach and review work of other Compliance professionals
• Completes ad hoc projects as assigned

EDUCATION & EXPERIENCE:

• 5-7 years of related experience in compliance or related risk management field in a regulated industry.  
• Bachelor’s degree (preferred) or relevant, equivalent job-related work experience with industry recognized compliance certifications (e.g., CAMS, CRCM).

EZCORP is an Equal Opportunity Employer