Specialist, Ways of Working

Create impact as a Specialist, Ways of Working  

Join the largest general insurance group in Australia and Aotearoa New Zealand. We’re a top-tier ASX-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands 

Your Role     
 

As a Ways of working Specialist you’ll drive faster value delivery across IIA by standardizing and promoting effective ways of working. You will maintain and adapt these methodologies in alignment with Group and other divisions. Your role involves implementing best practice delivery models, collaborating with cross-functional teams, and fostering a high-performance culture to accelerate value creation through initiative delivery. 

The key responsibilities of this role will be: -  

• Develop, implement, and maintain standardized ways of working across IIA, ensuring consistency and alignment with Group and other divisions through comprehensive documentation. 
• Adapt and integrate external methodologies into IIA’s practices as needed, ensuring seamless integration with existing processes and systems. 
• Support the implementation of fit-for-purpose delivery models that promote best practice business execution, ensuring they are practical, sustainable, and aligned with IIA’s strategic objectives. 
• Collaborate with cross-functional teams to effectively implement standardized methodologies. 
• Regularly review and refine methodologies to enhance efficiency and effectiveness, working across various centers of excellence. 

This is a permanent full-time opportunity open to candidates based anywhere in Australia.  

About You     

The successful candidate will have:  

• Proven experience in working cross-functionally within a complex business environment. 
• Proven experience in delivery and change management, or a similar role. 
• Strong understanding of best practice business execution and delivery models. 
• Excellent problem-solving skills and the ability to adapt methodologies to different contexts. 
• Effective communication and stakeholder management skills. 
• Ability to work collaboratively across different functions and domains. 
• Demonstrated experience in the general insurance industry with a strong understanding of all parts of the insurance value chain. 
• Knowledge and experience of agile principles (SAFe and Scrum) 

​Applications close on Wednesday, 5 November 2025 at 23:59 AEST    

Joining IAG you’ll have access to:     

• 5 myLeave days per year on top of annual leave     
• Work from home and many more flexibility options with myFlex       
• Compassionate leave including Sorry Business, early pregnancy loss and extended family bereavement     
• Dedicated career growth programs, including the award-winning IAG Academy      
• Great employee network communities      

*employment type eligibility criteria apply 

ABOUT US​     

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.    

We’re ready for you. Apply today.      

Learn more about who IAG is here.