The Specialist Delivery Manager will own the Point of Sale (PoS) Lending product plan and ensure alignment between scope and delivery capacity. They will collaborate cross-functionally to manage product delivery, mitigate risks, and report progress to stakeholders.
Join Boxed as a Specialist Delivery Manager - POS Lending
Responsible for the delivery of Point of Sale (PoS) Lending, one of our specialist Product Lines.
In this role you will:
Align scope with delivery capacity, ensuring that teams are working at an optimal level without over or under-committing
Own the PoS Lending product plan, feed into the master plan, and ensure that any dependencies are understood and managed, tracking progress versus plan, highlighting and mitigating delivery risks
Report burn down / progress at all levels of organisation in a transparent way, in line with Delivery Director’s requirements
Apply specialist technical knowledge and industry best practices for PoS Lending to influence cross-functional teams when designing and delivering product solutions
Support the Product Managers with a business case to ensure that resources are being deployed wisely, and that the highest value work is being prioritised
Collaborate cross-functionally and support during discovery, design, delivery, launch, and in-life phases for PoS Lending
Ensure appropriate levels of business readiness across all Boxed business functions and other suppliers
Ensure that product plans and specifications are appropriately documented in formats that can be shared with clients and internal stakeholders
Track and report delivery progress versus milestones, ensuring that project status is well understood across the business
Log and track risks and mitigation, identifying project bottlenecks, recommending and implementing solutions
Work with Engineering teams to ensure that products are tested appropriately and that high standards of product quality are maintained
What makes you a great fit:
Strong industry understanding of delivering Point of Sale (PoS) or ePoS finance systems - deep understanding of retail payments, financing options (e.g., in‑store / e-financing, installment plans, BNPL etc.), compliance requirements and vendor integrations across terminals, merchant websites and back‑office finance platforms.
First-hand experience of successful launch(es) for a product in the required specialist area, including coordination across Product, Engineering, Operations, Commercial, Risk, suppliers etc
Strong understanding of Agile product development, including tooling, such as Jira & Confluence
Own, execute, and coordinate regular delivery governance and agile ceremonies, ensuring a strict level of rigour around delivery execution and effective status reporting
Ability to independently establish and manage RAID logs
Contribute to an ‘always-evolving’ community of practice, improving ways of working across delivery
Solid understanding of RESTful APIs, white-labelled front-end applications. system integrations, and microservices architectures
Ability to create delivery plans and manage through to successful completion, with clear reporting into the master plan owned by the Delivery Director
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