Sourcing Senior Manager

Job Title:

Job Description

Sourcing Contractor Team Lead (U.S.-Working
Hours)
Role Summary
The Sourcing Contractor Team Lead serves as the single point of contact and people leader for a team of six
sourcing and contracting professionals based in Guatemala or other suitable locations. This is a hands-on
player-coach role that combines strategic sourcing execution, supplier negotiations, team leadership, business
partnership, and operational excellence.
This is not a traditional BPO or process-management role. We are seeking an experienced sourcing professional with
strong business acumen, analytical capabilities, and negotiation expertise who can personally lead strategic sourcing
initiatives while developing team capabilities and driving measurable business value.
The successful candidate will leverage spend intelligence, supplier insights, market data, and business context to
improve sourcing strategies, negotiation outcomes, and operational effectiveness. This individual will serve as a
trusted thought partner to sourcing leaders and be accountable for both team performance and commercial
outcomes.
Location
United States-based (Central or Mountain Time Zone preferred) - Other locations will be considered
depending on Skillset and Capability.
This role requires significant overlap with a Guatemala-based team and collaboration with U.S. stakeholders.
Key Responsibilities
Team Leadership & Capability Development
● Lead, coach, and develop a team of six sourcing and contracting professionals.
● Establish high standards for sourcing quality, commercial rigor, accountability, and customer service.
● Drive a culture of ownership, continuous improvement, and business partnership.
● Provide guidance and escalation support across sourcing and contracting activities.
● Drive Performance management and capability development across the team.
Strategic Sourcing & Commercial Leadership
● Personally lead strategic sourcing initiatives and complex supplier negotiations across Marketing,
Professional Services, and Technology categories.
● Develop sourcing and negotiation strategies that optimize cost, quality, risk, and business outcomes.
● Review and negotiate commercial agreements, pricing structures, SOWs, and supplier contracts.
● Be accountable for the quality and effectiveness of negotiation outcomes across the team.
● Identify and execute opportunities for savings, value creation, supplier optimization, and risk mitigation.
Business Intelligence & Operational Excellence
● Leverage Thinksmart, ZIP, spend analytics, supplier intelligence, and market benchmarks to identify
sourcing opportunities and negotiation leverage.
● Analyze spend, supplier performance, sourcing activity, and operational metrics to identify trends and
improvement opportunities.
● Translate data into actionable insights and sourcing recommendations.
● Drive continuous improvement initiatives focused on efficiency, scalability, quality, and stakeholder
satisfaction.
● Ensure strong execution, SLA adherence, and accountability across the team.
Stakeholder & Strategic Partnership Influence
● Serve as a trusted sourcing advisor to stakeholders and sourcing leadership.
● Act as a thought partner on sourcing strategies, category opportunities, supplier management, negotiation
tactics, and operational improvements.
● Influence decisions through data, business rationale, and market insights.
● Build strong supplier relationships while maintaining a disciplined, results-oriented negotiation approach.
Required Skills & Experience
Strategic Sourcing & Negotiation
● 7+ years of sourcing, procurement, or category management experience.
● Demonstrated experience leading complex strategic sourcing initiatives and supplier negotiations.
● Strong commercial judgment with experience reviewing contracts, commercial terms, pricing models, and
SOWs.
● Proven track record of delivering savings, value creation, and favorable commercial outcomes.
Business Acumen & Analytics
● Strong understanding of how sourcing decisions impact business and financial outcomes.
● Ability to leverage internal data, supplier intelligence, and market insights to influence sourcing strategies.
● Advanced analytical and problem-solving skills with the ability to convert data into actionable
recommendations.
Leadership & Operational Excellence
● Experience leading teams, driving accountability, and improving performance.
● Continuous improvement mindset with a focus on outcomes rather than process management.
● Strong communication, stakeholder management, and influencing skills.
● Proactive, self-directed leader with a bias for action.
Category Expertise
Marketing
Agency models, rate cards, event SOWs, ROI metrics, RightSpend
Professional Services
Consulting pricing models, T&M vs. Fixed Fee, milestone-based SOWs, scope management
Technology
SaaS licensing and pricing, renewals, usage-based agreements, security and data privacy terms
Customer Experience
Experience sourcing and negotiating customer experience solutions and services, including contact center and BPO
operations, omnichannel customer support, CX technology platforms (CRM, CCaaS, AI-enabled solutions), workforce
management, and performance-based service agreements, with a focus on cost optimization, service quality,
customer satisfaction, scalability, and supplier performance.
Success Measures
● Quality and effectiveness of sourcing strategies and negotiations.
● Savings, value creation, and commercial outcomes delivered.
● Team capability development and sourcing maturity.
● Operational excellence, stakeholder satisfaction, and continuous improvement.
● Ability to proactively identify opportunities and drive business impact

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