Solution Specialist
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AI Summary
Who we are: Magna Technology Group is a digital transformation consultancy helping our clients with advisory and implementation of their most critical technology systems. Our mission is to create the most entrepreneurial technology services and advisory company in the world, giving our teammates the best possible opportunities in the market to grow their own part of the business and to grow as people.
Magna Technology Group is a rapidly growing Digital Transformation consultancy specializing in implementations, advisory, & managed services associated with Salesforces' Data Cloud, AgentForce, Marketing Cloud, and Core CRM products. Having joined the Inc 5000's list of fastest growing companies in 2023, 2024, and 2025, we are currently in a scaling-up phase and looking to grow our team. We focus tirelessly on helping our clients identify the areas of their business that could be positively impacted by technology, helping to save them both time and money. Additionally, we help our clients identify ways they can utilize technology to improve their customer experiences, driving loyalty, cross-sell opportunities, and ultimately revenue per customer.
The Role:
Magna is seeking a motivated and detail-oriented Solution Specialist to join our growing Delivery Team. This role is ideal for individuals early in their Salesforce career who are eager to build foundational skills while contributing meaningfully to client projects. Solution Specialists support platform configuration, data management, testing, and documentation across one or more Salesforce products. High-performing individuals in this role will begin to own smaller workstreams and independently solution simple use cases, preparing them for progression into an Associate role.
- Assist in the configuration and customization of Salesforce platforms based on defined business requirements.
- Perform data-related tasks such as imports, updates, cleansing, and migration with accuracy and attention to data integrity.
- Support the setup and maintenance of user roles, profiles, sharing settings, and permission sets.
- Build and maintain reports and dashboards to support client reporting needs.
- Contribute to technical documentation, user guides, and training materials to support both internal and client-facing teams.
- Participate in functional testing and quality assurance activities across configuration and deployment workstreams.
- Conduct basic troubleshooting of user or system issues and propose resolutions where applicable.
- Collaborate with cross-functional team members including developers, project managers, and solution architects.
- Participate in client discovery sessions by capturing and organizing business requirements.
- Own and execute smaller configuration tasks or enhancement requests independently, where appropriate.
- Support the implementation of simple end-to-end solutions, with light oversight, from configuration through handoff.
- Stay current on Salesforce platform updates and features relevant to assigned work.
- Contribute to process improvement and internal knowledge-sharing initiatives within the Delivery team.
- Demonstrate growth by progressively taking on more responsibility in solution design, testing, or client communication.
Qualifications:
- Bachelor's degree in Information Science, Computer Science or a related field.
- Strong interest in technology and a desire to learn about the Salesforce platform.
- Excellent attention to detail and a commitment to accuracy.
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Ability to follow instructions and work effectively within a team environment.
- A proactive and eager attitude towards learning new technologies and processes
- Excellent client relationship management skills, with the ability to build rapport and establish trust.
- Proficiency in Salesforce, CRM, SQL/SOQL, Excel.
Preferred Qualifications:
- Relevant certifications, such as CSM, Salesforce Business Analyst, Salesforce Cloud Administrator and/or Consultant Certification(s)
- Software development or management
- Exposure to / experience with CRM, ERP, BI or Salesforce products
Salary and Benefits:
- Competitive salary range starting at $65,000 (Dependent upon experience)
- Fully remote work
- Health, dental, and vision benefits
- 20 vacation days
- 5 Sick days
- 401k plan
- Health Advocate Healthcare Support
- On-Demand Primary Care and Teladoc Virtual Health
- Talkspace online mental health therapy
- Kindbody Family-building Care
- Home office allowance for essentials such as desks, monitors, chairs, etc.
- A collaborative environment with smart, hardworking professionals who are passionate about what they do and committed to excellence
If you are excited about the opportunity to take on challenges with enthusiasm, collaborate effectively within a team, and create innovative solutions that drive business success, then we encourage you to apply!
* Permanent US work authorization required. Magna does not currently offer opportunities for sponsorship, OPT or CPT.
Who you are: We are looking for highly motivated individuals who would like to be a part of something new. You should enjoy creating things from scratch & problem solving in general. As a member of our team, you will be on a fast track to taking on major responsibilities and learning how to build a business. This career track is meant to quickly guide new teammates to become senior leaders, either growing mastery over certain critical business functions or managing a team.
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