Solution Engineering - Manager Azure & AI Platforms

Microsoft’s Commercial Solution Area (CSA) plays a central role in shaping sales strategy, leading technical sales, and driving operations that power the Microsoft Cloud. As an Americas Solution Engineer Manager within the enterprise sales organization, you will lead and develop a high-performing team of Solution Engineers across Azure Infrastructure, Data & AI, and App Innovation. This role is critical to executing Microsoft’s Azure strategy, ensuring coordinated efforts across cloud, data, application, and security solutions. You and your team will serve as trusted advisors to customers, driving technical decisions that deliver meaningful business outcomes and enable long-term growth for Microsoft. 

In this role, you will be responsible for building and managing a strong, diverse team while fostering a culture of continuous learning, accountability, and performance excellence. You will actively engage with customer technical decision-makers and key influencers, partnering closely with sales teams to position solutions and accelerate outcomes. By empowering your team with the right tools, processes, and coaching, you will enable them to effectively influence customer decisions, secure technical wins, and deliver consistent, high-quality engagement experiences across the sales lifecycle. 

You will also drive operational excellence by orchestrating team resources and ensuring effective prioritization, capacity planning, and cross-workload alignment to maximize impact. This includes promoting best practices, standardizing engagement approaches, and leading cross-functional initiatives that enhance consistency and scale across the organization. Additionally, you will strengthen ecosystem collaboration by expanding partner engagement and identifying capability gaps, while coaching your team and internal stakeholders to execute on mid- to long-term strategy and deliver sustained business results.

People Management: Develops a high-performing team by hiring diverse talent, prioritizing a healthy culture and development, leading by example and by preparing people for more upper-level positions in other parts of the organization. 

Coaches Seller’s with a “challenger mentality” by prompting Seller’s to engage early and lead with new insights on how to grow the customers’ business. 

Build Strategy 

Builds competitive knowledge of the team by enabling competitive learning and identifying experts to share knowledge. Enables team to share compete knowledge with internal teams and communities, influence compete strategies and highlight Microsoft advantages during architecture and capability discussions.  

Maintains communications with internal partners (e.g., Account Technology Unit [ATU], Customer Service Unit [CSU] manager, SSM) on highest potential customers to pre-align technical resources to customer and customer cases based on account planning and priorities, with the flexibility to realign to minimize orchestration and enable proactive engagements as needed. 

Coaches and provide support to team and across internal teams to define and execute strategy. Engages internal teams to ensure capability to execute strategy. 

Works with local marketing and account teams to shape strategic win and customer success plans and tailor to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends. Ensures the team is equipped to execute compete strategy, collaborating with cross-functional groups as needed.  

Pipeline and Sales Management: Lead sellers to build and maintain accurate pipeline and drive the Azure business to overachieve revenue, consumption, and scorecard targets. 

Drives partnership with sales teams and other teams engaging in the customer (e.g., partners, services, Customer Success, engineering support, etc.) to identify new business opportunities 

Customer Centricity: Lead from the front, personally engaging at Executive level to support and coach teams on opportunity discovery and acceleration Engages with technical and business leaders on both business and technical outcomes to drive customer value. 

Partner Engagement: Bring together Microsoft solutions with Partner solutions, fully leverage the synergy effect with Partner solutions, fully leverage the synergy effect with our partners, and co-sell with them to make deals bigger and faster. Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy. 

Other: Embody our culture and values  

Required/minimum qualifications

Master's Degree in Computer Science, Information Technology, Business or related field AND 4+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience.

This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship. 

 Additional or preferred qualifications

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.