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The coordinator manages outreach, recruitment, and field placement for MSW students in underserved California communities. They also serve as a liaison between the university, students, and field agencies to ensure program requirements are met.
ABOUT US
University of Massachusetts Global is a private, nonprofit affiliate of the University of Massachusetts, created to help working adults change their lives through flexible, high-quality education built for real life. Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by U.S. News & World Report among the Best Online Programs for 13 consecutive years (2013–2025), the university has a long track record of online innovation. Students across 49 states and internationally can upskill, reskill, and move forward without putting life on hold through technology-enabled, real-world learning. With 55+fully online, career-focused programs designed around the realities of work, family, and constant change, we remain ever-focused on developing future-ready learners who can thrive in a rapidly shifting world.
Candidates must currently reside in California for consideration.
ABOUT THE ROLE
The grant-funded Social Work Recruitment and Placement Coordinator supports the administration of the California Social Work Education Capacity Expansion grant (SWECE) for the Master of Social Work program. The role focuses on outreach, recruitment, and student field placement in underserved California communities, in collaboration with Strategic Partnership Associates and Social Work faculty and staff. Works closely with the MSW Program Director and MSW Field Director to meet grant requirements and coordinate field placements. Specifically, this position provides comprehensive support to students seeking field placement/supplemental supervision, field faculty, agency supervisors, directors and executive directors through implementation of placement procedures and policy.TYPE OF SUPERVISION:
Receive close supervision from the Program Director, MSW.
Close Supervision — indicates that the incumbent is assigned duties according to specific procedures. Work is checked frequently, and in addition there may be formal training.
POSITION DUTIES AND RESPONSIBILITIES:
ESSENTIAL FUNCTIONS:
Percentage
Outreach & Recruitment
Collaborate with Strategic Partnership team to perform outreach in underserved California communities, publicize the MSW program, and recruit students from underrepresented populations
Engage in targeted recruitment for field placement opportunities in students’ local communities supporting students in locating field sites.
35%
Field Placement Coordination & Student Support
Coordinate field placement process for students and ensure that applicable students are placed at appropriate field sites that satisfy the Field Program guidelines and HCAI grant’s criteria.
Provide guidance to students in locating field sites.Serve as university liaison and representative around field placement inquiries from internal and external stakeholders.
Monitor field agencies to ensure proper supervision and task assignment to students in practicum roles.
Respond to field placement questions from students, site supervisors, and agency directors.
Troubleshoot student placement issues in coordination with the field director/assistant field director, field instructors, field practicum specialist and other university staff/faculty.
Inform students, directors of sites, and site supervisors about field policies, procedures and expectations.
35%
Field Agency Identification & Vetting
Identify and assess agencies in underserved California communities to serve as field placement sites for MSW students.
Track and maintain data on student intern placements by term in coordination with the Field Director
25%
Perform other duties related to the SWECE grant, as assigned.
5%
TOTAL
100%
POSITION SPECIFICATIONS AND REQUIREMENTS:
EDUCATION, EXPERIENCE, CERTIFICATION AND/OR LICENSES:
Master of Social Work degree from a CSWE-accredited MSW program
Prefer 2+ years post-master's experience placing MSW students for field practicum in a university online platform
Prefer some experience engaging in outreach or student recruitment events
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of academic processes in college/university setting.
Excellent interpersonal and communications skills.
Highly developed organizational skills and attention to detail.
Strong working knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) or equivalent Google Workspace tools (Gmail, Docs, Sheets, Slides)
Able to leverage AI-powered tools (e.g., Microsoft Copilot, Google Gemini, ChatGPT, Grammarly, or similar) to improve productivity, streamline communication, draft content, summarize information, and support day-to-day administrative tasks
Ability to exercise independent judgment, demonstrate tact and diplomacy, and maintain a high level of confidentiality.
Ability to problem solve, troubleshoot, and work under pressure.
Ability to work effectively within a collaborative environment.
Substantial experience in an academic environment is desired.
Machines, Tools, Equipment, Electronic Devices and Software: Strong competence in Microsoft Office is expected. Knowledge of SharePoint and Sonia is preferred.
Contact with Students: Frequent
Contact with Faculty and/or Staff: Frequent
Contact with Community and Vendors: Frequent
SPECIAL REQUIREMENTS:
Working conditions are generally normal for an office environment. Position may be required to work flexible hours given the varied availabilities of field site agency personnel and other stakeholders. California residency is required, as travel within California is required approximately 1-4 times a year. Applicants for this position are subject to a background check and a criminal history review.
The hiring range for this position is $25.00-$30.00 an hour. Offers are determined by a variety of factors, including but not limited to geographical location, knowledge, skills, years
BENEFITS AND PERKS
At the University of Massachusetts Global, we support your total well-being with flexible and meaningful benefits:
Health: Medical, dental, and vision coverage with spending account options.
Work-Life Balance: Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break.
Financial Security: Life, disability, accident, legal, identity protection, and student debt support.
Retirement: 403(b) plan with a Roth option. 3% non-elective contribution and up to 6% match for a 9% total employer contribution!
Education: Tuition discounts for employees and family and Tuition Exchange program with other universities. PSLF eligible employer.
Wellness: Counseling services, Free Calm Health subscription and year-round wellness programs.
Equal Employment Opportunity – UMass Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form. UMass Global prohibits all forms of discrimination and harassment on the basis of age, race (including hairstyle/texture, protective hairstyles, braids, locks, and twists), color, religion (including religious observance, belief, practice dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations related to, affected by, or arising out of pregnancy, childbirth, or any related medical conditions), sex, gender identity, gender expression, transgender status, national origin, ancestry, physical and/or mental disability, legally-protected medical condition, military (past, present or prospective) status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law.
Reasonable Accommodation – UMass Global provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at recruiting@umassglobal.edu.
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