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Akamai

Site Reliability Engineer

Posted 2 days ago
2-5 years experience
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AI Summary

The Site Reliability Engineer will monitor system health, troubleshoot issues, and manage support requests via various channels. They will also focus on automating manual tasks and developing code to resolve bugs and technical debt.

Do you have a passion for cutting edge technologies and tackling system problems?

Are you an independent professional who excels in a dynamic and ever-changing environment?

Join the Akamai Network Systems Team

The Networks division manages deployment and maintenance of Akamai's global network, handling over 20% of global web traffic. The Network Systems department aids sub-teams within Networks, enhancing their operational efficiency.

Partner with the best

The Network Operation Systems SRE team operates in shifts to support tools and infrastructure enabling Akamai's global network deployment and maintenance.

As a Site Reliability Engineer II, you will be responsible for:

  • Monitoring incoming support requests via email, chat, tickets.
  • Troubleshooting /Fixing / Escalating issues depending on problem severity
  • Monitoring system health and ensuring everything is up and running.
  • Creating/Improving support-related documentation. Working on Automating manual work.
  • Doing development work to fix bugs, make quick enhancements & handle technical debt.

Do what you love

To be successful in this role you will:

  • Have a Bachelors degree and minimum of 3 years working in a Linux/UNIX environment
  • Be able to script/debug in Python/Perl/PHP. And have minimum of 3 years working with relational database systems and complex SQL statements
  • Have problem-solving skills and ability to script/debug in Python/Perl/PHP.
  • Have minimum of 2 year building web-based applications (HTML, CSS, Javascript)
  • Have experience to work on Ansible, Dockers and Kubernetes, Grafana/Splunk

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

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