Site Contracting and Quality Specialist

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Site Contracting and Quality Specialist at ICON, you will manage inspection readiness activities across Site Contracting, including audit preparation and support.  The Site Contracting Quality Team will provide leadership support to the Site Contracting team members in the areas of quality and compliance

What You Will Do:

• Site Contracting Inspection Readiness:

  • Maintain process documentation (e.g., job aids, contract templates, team files/shared drive)

  • Oversee and provide support to Site Contracting stakeholders during audit process

• Site Contracting Quality Best Practices:

  • Perform analysis to identify trends related to quality and inspection readiness

  • Create and oversee mitigation plan to address any gap areas

  • Lead training sessions for Site Contracting team

• Partner closely with Quality counterparts in CQM and Quality to ensure Site Contracting has robust processes in place to support future audits.

• Quality review of all types of site contracts created by Site Contracting Reps, including formatting, content, and budget.  Review of contracting database entries associated with contract (SharePoint, Site Knowledge trackers, CTMS).

Your Profile:

You will bring relevant contract management experience, along with the following qualifications and skills.

Required qualifications and experience:

• Bachelor's degree is required;

• Minimum of 3-5 years of experience at a CRO or sponsor or comparable experience;

• Experience in contract management;

• Experience supporting inspections (preparation activities, audits);

• High level of proficiency in Word, Excel, Outlook, and Teams;

• Excellent communication skills; able to engage team members at all levels

• Ability to work cross-functionally

• Strong attention to detail

• Ability to handle multiple priorities within matrix environment

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply