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Shift Allocation Coordinator for a Company in Australia (Home Based Part Time)

Posted 4 days ago
0-2 years experience
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AI Summary

The coordinator will manage staff allocation and shift scheduling for aged care clients while ensuring service continuity. They will also maintain accurate records and provide administrative support to the allocations team.

• Coordinate and allocate qualified care staff to vacant shifts while ensuring continuity of service for aged care clients
• Monitor rostering and staffing platforms, including Shiftmatch and other scheduling systems, to secure and fill shifts efficiently
• Respond promptly to urgent staffing shortages and unexpected scheduling issues
• Maintain regular communication with care staff, rostering managers, schedulers, and internal team members to ensure smooth operations
• Update and maintain accurate workforce, client, and scheduling records within rostering software platforms
• Ensure all handovers and shift information are communicated clearly and accurately
• Identify and escalate potential compliance concerns or staffing issues to the Brisbane team for follow-up
• Provide additional administrative and scheduling support as required by the allocations team

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