Services Planning Coordinator

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

About the Position

Our remote operations team is currently seeking organized and customer-focused individuals to join us as Services Planning Coordinators. In this role, you'll support clients by helping manage travel arrangements, tracking important planning details, and assisting with coordination tasks to help ensure trips are prepared accurately and efficiently.

This opportunity is ideal for individuals who enjoy communication, organization, and working independently in a flexible remote environment. Whether you're bringing experience from customer support, hospitality, administration, or starting a new path, onboarding and ongoing training are provided.

Responsibilities

• Assist clients with travel requests, schedules, and trip preferences
• Coordinate travel-related services including accommodations, transportation, cruises, activities, and excursions
• Research available options and compare selections using approved booking and supplier systems
• Monitor reservation details and help organize confirmations and itinerary information
• Respond to client inquiries through email, phone, and online communication tools
• Support itinerary changes, booking revisions, and follow-up assistance as needed
• Maintain accurate records and organized client documentation within internal platforms
• Stay updated on destination information, supplier promotions, and current travel offerings
• Participate in virtual onboarding sessions, team trainings, and development programs

Qualifications

• Strong communication and customer support skills
• Ability to multitask and stay detail-oriented in a remote setting
• Comfortable working independently and managing responsibilities efficiently
• Familiarity with email, online platforms, and basic computer applications
• Reliable internet access and professional communication habits
• Positive attitude with willingness to learn new systems and processes
• Interest in travel, coordination, hospitality, or administrative support roles
• Must be at least 18 years of age
• Applicants must reside in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

What We Offer

• Fully remote work opportunity
• Flexible scheduling options
• Step-by-step onboarding and training resources
• Ongoing mentorship and professional growth support
• Access to supplier partnerships, booking platforms, and travel tools
• Eligibility for travel-related perks, discounts, and incentive programs
• Advancement opportunities within a growing remote organization