ServiceNow SAM Pro Technical Lead
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AI Summary
CTG is seeking an experienced ServiceNow SAM Pro Technical Lead to provide technical leadership for a client’s Software Asset Management (SAM) initiatives. This remote contract position will lead end-to-end ServiceNow Software Asset Management Professional (SAM Pro) implementations, perform current-state assessments, evaluate data quality, and deliver strategic recommendations to optimize SAM capabilities.
The ideal candidate will have deep hands-on expertise with ServiceNow SAM Pro, strong solution architecture skills, and the ability to serve as a client-facing technical leader while mentoring development teams.
Location: Remote
Duration: 9 months
Key Responsibilities:
- Lead ServiceNow SAM Pro implementations from assessment through delivery and optimization.
- Serve as the primary technical authority and client-facing solution lead for SAM Pro initiatives.
- Assess current SAM processes, configurations, integrations, and data quality to identify improvement opportunities.
- Develop strategic recommendations, maturity roadmaps, and optimization plans.
- Design scalable SAM Pro solutions aligned with business objectives and industry best practices.
- Provide technical guidance, leadership, and mentorship to development teams.
- Collaborate with stakeholders to define requirements and deliver effective software asset management solutions.
Required Skills:
- ServiceNow Software Asset Management Professional (SAM Pro).
- End-to-end ServiceNow SAM Pro implementation experience.
- Current-state assessments and data quality analysis.
- Strategic planning, roadmap development, and solution recommendations.
- Client-facing consulting and technical leadership experience.
- Strong communication, collaboration, and mentoring skills.
Required Experience:
- Extensive experience implementing and optimizing ServiceNow SAM Pro solutions.
- Proven experience leading ServiceNow technical engagements as a Technical Lead, Architect, or Solution Lead.
- Demonstrated ability to evaluate existing SAM environments and recommend process and technology improvements.
- Experience guiding teams through complex ServiceNow implementations and delivering business-focused solutions.
Education:
- Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
- ServiceNow certifications and SAM Pro training are highly desirable.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!
The expected base salary for this position ranges from $50.00 to $60.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
About CTG
CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.
Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.
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