ServiceNow Developer – Canada Remote
Job Title: ServiceNow Developer
Location: Canada – Remote
Experience: 4+ Years
Work Model: 100% Remote
Job Summary
We are looking for an experienced ServiceNow Developer to join our team in a fully remote role across Canada. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly ITSM, development, scripting, workflow automation, and system integrations.
The candidate will work closely with business analysts, architects, and technical teams to design, develop, configure, test, and maintain scalable ServiceNow solutions.
Key Responsibilities
- Design, develop, configure, and enhance ServiceNow applications and modules.
- Work extensively with ServiceNow ITSM modules such as Incident, Problem, Change, Request, and Service Catalog.
- Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Notifications, and ACLs.
- Build workflows and automation using Flow Designer / Workflow Editor.
- Develop and maintain integrations using REST APIs, SOAP, IntegrationHub, Import Sets, and Transform Maps.
- Configure forms, fields, tables, catalog items, workflows, dashboards, and reports.
- Develop and customize Service Portal / UI components using JavaScript, HTML, CSS, and AngularJS where required.
- Troubleshoot platform issues and perform root-cause analysis.
- Participate in testing, deployments, upgrades, code reviews, and production support.
- Translate business requirements into technical solutions and ServiceNow configurations.
- Follow ServiceNow development standards and best practices, with preference for out-of-the-box functionality over unnecessary customization.
- Collaborate with distributed Agile teams, stakeholders, architects, and business users.
- Prepare and maintain technical documentation.
Required Skills
-
4+ years of hands-on ServiceNow development experience.
- Strong experience with ServiceNow ITSM.
- Strong knowledge of JavaScript and Glide scripting/API.
- Experience with:
- Business Rules
- Client Scripts
- UI Policies
- UI Actions
- Script Includes
- ACLs
- Flow Designer
- Service Catalog
- Notifications
- Hands-on experience with REST/SOAP integrations.
- Experience with IntegrationHub, Import Sets, and Transform Maps.
- Understanding of ServiceNow development, configuration, testing, and deployment processes.
- Experience working in Agile/Scrum environments.
- Strong analytical, troubleshooting, and communication skills.
- Ability to work independently in a fully remote environment.
Preferred Qualifications
- ServiceNow CSA (Certified System Administrator) certification.
- ServiceNow CAD (Certified Application Developer) certification.
- CIS-ITSM certification.
- Experience with ITOM, ITAM, CSM, HRSD, SecOps, or CMDB.
- Experience with Service Portal, UI Builder, or Configurable Workspaces.
- Experience with Automated Test Framework (ATF).
- Experience working with enterprise-level ServiceNow implementations.
Education
Bachelor's degree or diploma in Computer Science, Information Technology, Engineering, or a related field is preferred. Equivalent professional experience will also be considered.
Remote Work Requirements
- Must be legally authorized to work in Canada.
- Must be available to work Canadian business hours as required.
- Strong written and verbal communication skills.
- Ability to collaborate effectively with remote teams across different time zones.
Keywords
ServiceNow Developer | ServiceNow | ITSM | ITOM | JavaScript | Glide API | Business Rules | Client Scripts | UI Policies | Script Includes | Flow Designer | Service Catalog | REST API | SOAP | IntegrationHub | CMDB | Service Portal | AngularJS | CSA | CAD | CIS-ITSM | Agile | Remote Canada
This is a remote position.
— Sarah J.
·
Marketing Manager
★★★★★
Verified
