ServiceNow Developer - Bilingual

Job Title:

ServiceNow Developer - Bilingual

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are seeking a skilled ServiceNow Developer to join in a dynamic team and help build a ServiceNow custom application that enhances user experience and streamlines workflows.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Proven experience as a ServiceNow Developer, with a focus on UI development.

• Strong proficiency in JavaScript, HTML, CSS, and web development frameworks.

• Experience with ServiceNow platform customization and configuration.

• Knowledge of ServiceNow data model and relationships.

• Excellent problem-solving skills and attention to detail.

• Strong communication and collaboration skills.

• ServiceNow CSA Certified

• ServiceNow CAD Certified

• ServiceNow certifications (e.g., Certified Integration Specialist) are a plus.

Preferred Skills:

• Experience with AngularJS or other JavaScript frameworks.

• Familiarity with ServiceNow CMS (Content Management System) and Employee Self Service (ESS) portals.

• Experience with ServiceNow WSD.

• Understanding of ITIL processes and IT Service Management (ITSM).

Responsibilities:

• Design and develop custom applications and solutions on the ServiceNow platform using both low-code (e.g., Flow Designer, ServiceNow Studio) and pro-code (e.g., JavaScript, Angular) approaches.

• Design and implement a user-friendly ServiceNow Storefront UI that meets business requirements.

• Configure and customize ServiceNow modules, including CSM, ITSM, ITOM and others to meet business needs.

• Collaborate with stakeholders to gather and analyze requirements, ensuring the storefront aligns with organizational goals.

• Configure and maintain ServiceNow workflows, UI policies, business rules, client scripts, UI pages, UI actions, and ACLs.

• Integrate ServiceNow applications with third-party systems using REST/SOAP APIs, MID Server, and other integration tools.

• Automate business processes and tasks using ServiceNow's Flow Designer and other automation capabilities.

• Troubleshoot and resolve issues related to ServiceNow applications and integrations.

• Provide technical support and training to end-users.

• Stay updated with the latest ServiceNow features and best practices to continuously improve the storefront.

#LI-Remote #Mexico #ServiceNow

Location:

MEX Work-at-Home

Language Requirements:

Time Type:

Full time