ServiceNow Developer

Overview:

Our client is building their pipeline of ServiceNow Developers to connect with European clients working across a range of implementations — ITSM, HRSD, CSM, and beyond.

Whether you're mid-level and growing fast or senior and looking for meaningful technical challenges, we want to hear from you.

This is not a role for someone who has watched a few courses and is ready to experiment on a client environment. This is for developers who have built, configured, and delivered in production — who know what can go wrong and how to get ahead of it.

What you'll be doing

Exact scope depends on the client and engagement, but across our ServiceNow placements you can expect to work on things like:

• Designing and developing solutions on the ServiceNow platform (ITSM, HRSD, CSM, or custom applications)

• Building and customizing workflows, flows, and business rules using Flow Designer and Workflow Editor

• Developing and maintaining integrations with third-party systems via REST, SOAP, or MID Server

• Writing clean, well-tested server-side (Glide) and client-side scripts

• Configuring service catalog items, SLAs, notifications, and dashboards

• Participating in sprint planning, code reviews, and technical discussions with client stakeholders

• Troubleshooting issues in production and proposing sustainable, not just fast, fixes

Core requirements:

• Demonstrable hands-on experience developing on ServiceNow in production environments

• Solid understanding of the ServiceNow data model, scoped applications, and platform architecture

• Experience with at least one major module: ITSM, HRSD, CSM, or custom app development

• Proficiency in JavaScript (Glide API, client scripts, business rules, script includes)

• Comfort working with REST APIs and platform integrations

• Strong communication skills

Nice to have:

• ServiceNow certifications (CSA, CAD, CIS — any module)

• Experience with Performance Analytics, reporting, or the CMDB

• Familiarity with Agile/Scrum delivery environments

• Exposure to multiple modules across the platform