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Design and implement advanced AI-driven solutions within the ServiceNow platform to automate IT operations and service desk workflows. Lead the architecture of enterprise-level AI integrations, ensuring robust governance, risk management, and compliance standards.
ServiceNow AI Solutions Architect
Dallas, TX (REMOTE)
15+ Years
Must-Have Skills
* ServiceNow AI Platform
* Now Assist
* AI Control Tower
* Moveworks AI Assistant
* Predictive Intelligence
* Workflow Data Fabric
* AI/Agentic Workflow Design
* Conversational AI
* Workflow Automation
* AI-Assisted & Autonomous Operations
* Knowledge Generation & AI Search
* Incident Triage & Resolution Automation
* Service Desk Automation
* ITSM / ITOM
* ServiceNow Architecture
* AI Governance & Operating Model
* Risk & Compliance for AI
* Enterprise Integration (ServiceNow + Moveworks)
* Stakeholder & Solution Architecture
* IT Operations Automation
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