Service Invoicing Coordinator

The Hiller Companies, LLC has an immediate opening for Service Invoicing Coordinator.  If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world.  Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States.  With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment.  Our team remains laser-focused on one goal - making the world a safer place.

Job Summary:  The Service Invoicing Coordinator is responsible for verifying the accuracy and completion of submitted customer service orders and processing customer invoices in Hiller's service software platform, verifying the accuracy of the service order completed and ensuring that is processed in a timely and efficient manner.

Pay Range:  $22.00/hour - $30.00/hour.  The posted salary range reflects the anticipated hiring range for this position at the time of posting and is provided in accordance with applicable pay transparency laws. Actual starting pay will be determined based on job-related factors, including the candidate's qualifications, experience, skills, education, internal equity, geographic location (where applicable), and market considerations. Not all candidates will be hired at the top of the posted range.  The posted range reflects base salary only and does not include any applicable bonuses, commissions, overtime, or the value of employee benefits. Eligible employees may participate in the Company's benefit programs, subject to the terms and eligibility requirements of each plan.

Location/Hours: This is a US based remote position and will support multiple Hiller offices.  This employment application will ask candidates very specific questions about their ability to support a full time work schedule within the hours of 7 am - 5 pm Monday-Friday in different US time zones.

Key Responsibilities:

• Review completed jobs for accuracy, confirming that job items and ordered materials are properly included.
• Review and adjust item source codes if necessary.
• Confirm costs entered for job items
• Verify all purchase orders for jobs have been received and added to job costs.
• Confirm job salesperson and technician as reflected in completed job.
• Create invoice and assign pricing based on customer contract.
• Tag any items needed and place job on hold for updates.
• Process invoices and send to accounting system.
• Request and follow up on required documentation as needed.
• Follow established guidelines to ensure compliance with approved standard practices.
• Other duties as assigned. 

What we are looking for: 

• High School Diploma/GED is required
• 1+ years’ experience in financial data entry and/or billing.
• Excellent written and spoken English language skills, with the ability to communicate professionally with supervisors, employees and others individually or in a team environment.
• Excellent MS Office, keyboarding and data entry skills
• Experience with JD Edwards Enterprise One or similar program preferred.
• Excellent organizational skills, superb accuracy, and attention to detail
• Ability to multi-task, prioritize and manage time effectively.
• Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.
• Strong math skills and problem solving, focusing on problem resolution rather than just problem identification. Creativity and critical thinking are required.
• Strong documentation skills. 
• Cheerful, can-do attitude
• Ability and enthusiasm to learn quickly.
• Self-motivated, high-energy, independent worker, and strong team member. 

Physical Requirements:

• Must be able to sit for long periods of time.
• Must be able to effectively use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Must be able to perform some repetitive motions while using a computer.
• While performing the duties of this job, the associate is regularly required to talk or hear.  The associate frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.

We are proud to operate according to our Core Values: Put People First, Empower the Branches, Earn Customer Trust, Embrace the Challenge and Act with Integrity.

Most employee benefits start from the first day of employment, including:

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
• Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
• Career advancement potential within a growing company.

Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.