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Mediclinic

Service Centre Coordinator (After-Hours)

Posted 2 hours ago
0-2 years experience
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AI Summary

The role involves managing client staffing requests and coordinating the placement or cancellation of panel members. The coordinator is also responsible for monitoring their own performance to ensure high-quality client service.

MHR Corporate Office | Bellville, Cape Town | South Africa 


Closing date: 25/10/2026  
Number of positions: 1 
Recruiter name: Lerato Khati  
Reference number: 74957  
 Workplace Type: Remote
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To address client staffing requests and placements. To monitor own performance to ensure excellent client service is provided.To address client staffing requests and placements. To monitor own performance to ensure excellent client service is provided.

KEY RESPONSIBILITY AREAS

Address client staffing requests and coordinate placements/cancellations of MHR Panel Members

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12

 

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE: 

Experience working in an hospital environment

3 - 6 months Call Centre experience

 

 

REQUIRED JOB SKILLS AND KNOWLEDGE

  • Nursing and Admin structures and scope of practices
  • Computer literate with strong Microsoft Word, Excel, Outlook skills and the ability to learn new systems
  • Excellent Telephone and email etiquette
  • Exceptional client service skills and sound client service experience
  • Good time management skills
  • Well organised with exceptional planning and administrative skills

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

 

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