Senior Virtual Risk Control Consultant

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.

**This position is eligible to work from home anywhere in the United States**

Essential Functions:   

• Completes virtual risk control surveys of moderately sophisticated policyholders’ operations across and assesses the exposures present along with identification of hazards and adequacy control

• Provides consultation to small and mid-size commercial policy holders utilizing a business focused approach regarding their operations and claim trends across all lines of coverage

• Provides consultation to policyholders regarding their operations, claims trends, and recommendations for improvement related to insured coverages and enhanced customer experience

• Identifies key exposures to loss and recommends solutions to remove them or when that is not possible evaluates the effectiveness of controls that are in place.

• Communicates with Underwriting the impact of exposures identified and quantifies deficiencies found to allow proper risk selection, pricing, terms/conditions, and decision making on highly complex risks  

• Consults with policyholders to understand their service needs and concerns and customizes consultative services to address loss drivers and exposures to meet insured’s needs, as well as other identified areas of need

• Collaborates with other Risk Control team members and subject matter experts on advanced technical questions as needed

• Identifies policyholders where an onsite evaluation is necessary and communicates findings to appropriate Risk Control Manager

• Provides updates to other departments such as Underwriting, Sales, and Claims to improve renewal decision making, including communicating unique observations identified to underwriting to aid in the decision making with accounts

• Markets risk control functions in coordination with the branch team through agency visits, presenting at agency and association meetings, etc

• Provides detailed explanation of business operations, hazards, and controls associated with coverages

• Delivers training for current and prospective accounts Identifies accounts that would benefit from ongoing, routine service, and/or focused short-term service

• Supports the creation and implementation of innovative virtual tools and resources to enhance client service delivery, with a focus on scalable solutions for small and mid-size accounts

• Develops positive relationships with accounts and agents

• Other duties as assigned

Education & Experience:

Senior Virtual Risk Control Consultant:

• Bachelor's degree, preferably in a safety, engineering, industrial safety, fire protection related field, or equivalent relevant experience

• Three years of experience in risk control or safety role, or related experience

• Prior experience conducting virtual risk control surveys preferred

• Certifications such as certified safety professional preferred

Candidates that exceed the minimum qualifications may be considered for a higher level position.

Virtual Risk Control Specialist:

• Bachelor's degree, preferably in a safety, engineering, industrial safety, fire protection related field or equivalent relevant experience

• Five years of experience in risk control or safety role, or related experience

• Prior experience conducting virtual risk control surveys preferred

• Certifications such as certified safety professional preferred

Knowledge, Skills & Abilities:

• Good computer skills, including Microsoft Office Suite

• Advanced knowledge of industrial, construction, fire, and commercial automotive safety

• Excellent knowledge of various nationally recognized standards and codes, including OSHA, DOT and NFPA

• Advanced ability to understand and evaluate risk

• Excellent ability to identify and visualize potential loss exposures

• Strong problem-solving skills

• Strong customer service skills

• Ability to work effectively with others, as well as independently

• Advanced to multi-task and prioritize to meet deadlines

• Excellent verbal and written communication skills, including documentation skills

• Occasional travel required; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving

The hiring salary range for this position will vary based on geographic location, falling within either of the following:

A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.

For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers.

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.