Senior Vice President, Consultant Relations

About the Role

The Senior Vice President, Consultant Relations will be responsible for building, leading, and executing Hello Heart’s Consultant Relations strategy in partnership with our Consultant Relations team, Sales leaders, and Growth leadership. We are looking for a proven Consultant Relations leader who has already successfully led the function, built high-performing teams, and developed deep relationships across major consulting houses, including Mercer, WTW, Aon, Lockton, Gallagher, and other national and regional firms.

Reporting into our Chief Growth Officer, you will own our national consultant strategy and strengthen Hello Heart’s presence with consultants at both the national and local levels. You will bring strong commercial judgment, deep knowledge of the employee benefits space, and a clear track record of connecting Consultant Relations strategy to pipeline, bookings, and market impact.

Responsibilities

• Own and execute Hello Heart’s national Consultant Relations strategy in partnership with the Chief Growth Officer, Consultant Relations team, and Sales leaders.
• Elevate an established, high-performing Consultant Relations function by improving strategy, operating cadence, market coverage, and commercial impact.
• Lead, develop, and selectively scale the Consultant Relations team to deepen consultant engagement and strengthen national and local market influence.
• Strengthen senior relationships across major consulting houses, including Mercer, WTW, Aon, Lockton, Gallagher, and other national and regional firms.
• Partner closely with Sales to integrate Consultant Relations into the sales motion and translate consultant relationships into measurable pipeline, bookings, and engagement.
• Provide strategic guidance to Sales and Client Success leaders on consultant-led opportunities, competitive positioning, and deal strategy.
• Serve as a senior external voice for Hello Heart in the consultant market through executive meetings, national consultant gatherings, market events, and strategic onsite conversations.
• Bring consultant feedback, market intelligence, and competitive insights back into Hello Heart’s go-to-market strategy.
• Work with Consultant Relations, Marketing, Sales, Product, and Client Success to create consultant-specific outreach, messaging, enablement, and market engagement plans.
• Use data, consultant feedback, and market insights to measure progress against the strategic plan and guide new tactics.
• Work collaboratively across the team to grow Hello Heart’s consultant footprint and strengthen our position in the employee benefits market.

Qualifications

• AI fluency, including the ability to use AI tools and agent-based workflows to improve productivity, strengthen market research, synthesize consultant insights, and support strategic planning.
• 5+ years of experience directly leading Consultant Relations, with proven experience owning national consultant strategy.
• 12+ years of experience in employee benefits, benefits consulting, healthcare, digital health, or an adjacent business.
• Deep relationships across major consulting houses, including active senior relationships with national and regional consultants.
• Proven experience building, managing, and developing high-performing Consultant Relations teams.
• Strong commercial orientation, with clear experience influencing pipeline, bookings, sales strategy, and revenue outcomes.
• Strong partnership with Sales and experience integrating Consultant Relations into a measurable sales motion.
• Extensive knowledge of the employee benefits industry and how consultants evaluate, recommend, and influence vendor decisions.
• Strong presentation and storytelling skills, with the ability to speak in front of an audience and convey deep expertise in the market and in Hello Heart’s unique offerings.
• Experience partnering with Marketing and Sales to develop consultant-specific messaging and enablement.
• Willingness to travel regularly, up to 50% of the time domestically.

The US base salary range for this full-time position is $260,000.00 to $280,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary only, and does not include commission, equity or benefits.