Senior Technical Project Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Senior Technical Project Manager on the Consumer Engineering - Optum team, you will play a critical role in driving key technology initiatives that support our mission to build a healthier world. Our team's vision is to build better consumer experiences, and we are currently working on developing and scaling intuitive, consumer-centric digital products. In this role, you will lead complex technical projects, collaborating closely with cross-functional engineering teams to deploy and scale innovative technology solutions, including building generative AI and other advanced technologies designed to optimize consumer pathways and reduce contact center costs. You will be at the forefront of combining modern project management practices with next-generation productivity tools, helping our engineering teams execute with speed, quality, and predictability.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Drive the execution of complex, cross-functional technical projects from initiation through delivery, ensuring alignment with organizational goals, technical requirements, and target timelines
• Collaborate with engineering, product, and leadership teams to define project scope, establish clear milestones, and maintain a high-quality product delivery lifecycle
• Use enterprise-approved AI and digital productivity tools to streamline workflows, automate project tracking tasks, and drive continuous improvement in project execution
• Proactively manage issues, risks, resource constraints, and project dependencies, formulating effective mitigation plans and escalating issues appropriately
• Maintain comprehensive project documentation, track key performance indicators (KPIs), and present clear status updates to technical and business stakeholders
• Prepare and communicate status and progress updates to team and leadership.  Proactively communicate on issues and risks

Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree
• 5+ years of experience leading and managing complex technical projects or software/infrastructure delivery within a large enterprise or technology-focused environment
• 3+ years of experience working with Agile/Scrum methodologies and enterprise project tracking tools (e.g., Jira, Rally, Confluence)
• 3+ years of experience managing project budgets, risk mitigation, and cross-functional dependency mapping

Preferred Qualifications

• Project Management professional certification (e.g., PMP, PMI-ACP, CSM, or SAFe certification, or similar)
• Experience managing projects involving conversational AI, generative AI applications, virtual assistants, or contact center technology modernization
• Experience in consumer-facing technology products
• Experience in the healthcare technology sector or managing large-scale healthcare IT implementations
• Familiarity with cloud-native architectures (e.g., AWS, Azure) and modern software development lifecycles (SDLC)
• Track record of evaluating and incorporating emerging technology solutions, such as generative AI assistants, to enhance personal and team productivity
• Demonstrated experience communicating effectively and proactively with team and leadership
• Proven capability to lead and coordinate distributed, cross-functional technical teams

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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