Senior Technical Product Manager - Identity Platform

Location Details: India, Remote

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

Join our team

At GoDaddy, we help millions of customers build their online presence and grow their businesses. We’re looking for a Senior Technical Product Manager to join our Identity Platform team and help us make account access simple, reliable, and secure.

In this role, you’ll improve the customer experience across sign-up, sign-in, and account recovery. We want to make these experiences easier for legitimate customers while protecting their accounts against evolving security threats.

You’ll own the roadmap and delivery for a defined area of the identity experience. We work closely across product, engineering, design, research, analytics, and security, and you’ll partner with these teams to turn customer and platform needs into clear requirements and deliver meaningful improvements. You’ll also work with product leadership to shape the strategy for your area, set priorities, and guide initiatives from planning through launch.

We’re also exploring how AI can improve customer experiences, strengthen identity protection, and help teams deliver more effectively. You’ll identify practical opportunities, measure their value, and ensure that privacy and security remain central to your decisions.

If you’re excited about solving customer problems through technology and thoughtful product decisions, we’d love to hear from you!

What you'll get to do...

You’ll take ownership of a defined area of our identity platform and work with teams across GoDaddy to improve how customers access and protect their accounts.

• Shape the roadmap: Work with product leadership to refine strategy, set priorities, define milestones, and make informed decisions about sequencing and trade-offs.
• Turn ideas into products: Develop clear requirements, user stories, and prototypes. Guide delivery from planning through launch while coordinating work across your team and its dependencies.
• Learn from customers and data: Use customer research, behavioral data, and experiments to test assumptions. Define success metrics and guardrails for conversion, sign-in success, account recovery, security, and reliability.
• Improve platform capabilities: Partner with other product teams to build reusable identity capabilities, APIs, and integrations. Evaluate AI opportunities in account recovery, fraud detection, and customer support, while recognizing when simpler solutions are more effective.
• Help us stay ahead of risks: Work with security, risk, and privacy teams to address emerging threats, including AI-enabled abuse and social engineering. Keep stakeholders informed about priorities, trade-offs, progress, and results.

Your experience should include...

We value practical experience, sound judgment, and the ability to work across technical and business teams. Here’s what we’re looking for:

• Product management experience: 6+ years of product management experience, including experience with technical or platform products.
• Product ownership: A track record of owning a product area’s roadmap and delivering measurable customer and business outcomes. Experience across prioritization, experimentation, launch, and optimization.
• Technical and analytical skills: Strong technical fluency to work with engineers on APIs, integrations, architecture trade-offs, and reliability. The ability to analyze information, exercise sound judgment, and make decisions under uncertainty.
• AI knowledge: An understanding of AI/ML capabilities and limitations, with the ability to assess potential use cases across quality, latency, cost, privacy, and safety.
• Collaboration and communication: The ability to influence cross-functional teams without direct authority, communicate clearly, understand customer needs, and stay curious about emerging technologies.

You might also have...

• Identity, authentication, account recovery, fraud prevention, or account security.
• OAuth 2.0, OpenID Connect, WebAuthn/passkeys, and multi-factor authentication (MFA).
• Delivering AI-powered capabilities, including quality benchmarks, monitoring, and human oversight or fallback mechanisms.
• Building shared platforms and capabilities used by multiple product teams.

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.