Senior Site Reliability Engineer

Do you enjoy collaborating with teams to solve complex challenges?

Does cutting edge technologies and tackling system problems interest you?

Join our critical SRE team

Our team designs, develops, and manages applications and infrastructure that support Akamai's Compute, CDN, and security products and services. We specialize in creating solutions that help improve observability and enforce SLAs across all internal teams.

Collaborate with others to build the best solutions for customers

As a Senior Site Reliability Engineer, you will perform system analysis and troubleshooting, assess capacity of platform, and make improvement recommendations. Having identified improvements, you'll work with engineering and the SRE teams to implement new features and products. In this rewarding role you will help shape the direction of our products and services and how we deploy our network

As a Senior Site Reliability Engineer, you will be responsible for:

• Testing for inefficiencies and fragilities and write software or infrastructure fixes. You must be fluent in both software code and IaC
• Designing and work with Engineering or the SRE team to build automation or provide self-service tools
• Leveraging skills in data analysis, network diagnostics and debugging tools to characterize performance and capacity of large-scale distributed systems.
• Designing, managing and tracking of Akamai's platform related KPIs to identify trends and changes to improve performance.
• Investigating proactively and analyzing platform performance to identify opportunities to maintain and enhance our advantage
• Collaborating with internal teams to help trouble-shoot and resolve escalations and incidents for our customers.
• Working with cross-functional teams to gather customer requirements and influence how the business deploys and operates capacity.

Do what you love

To be successful in this role you will:

• Have relevant experience and knowledge in Computer Science or another quantitative discipline
• Demonstrate experience in developing solutions Python, bash, or other languages
• Demonstrate experience in internet protocols such as DNS, HTTP, TCP
• Have experience working with and analyzing complex systems in Linux, VM, and Kubernetes production environments
• Show excellent communication skills and articulate technical information in a clear and easy to understand manner
• Display excellent organization skills, managing priorities and multiple tasks
• Be a self-starter, proactively taking the initiative to solve problems and have a drive to improve results

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.