Senior ServiceNow Developer (Remote)

GovCIO is currently hiring a Senior ServiceNow developer to support the Department of Veteran Affairs (VA). This role will be for a ServiceNow Developer with Certified Application Developer (CAD) credentials responsible for designing, building, and deploying a bi-directional integration between ServiceNow and Jira. This role focuses on creating a scalable, secure connector that synchronizes incidents, demands, change requests, and other work items across both platforms. This role is a fully remote position within the United States with core hours of operation from Monday to Friday, 8 AM to 5 PM ET.

• Design, build, and deploy a bi-directional integration between ServiceNow and Jira.
• Develop, maintain and expand a set of custom-developed ServiceNow applications utilizing the Now Platform. 
• Develop front and back-end components connected to a blended technology stack and also focus on interconnecting these ServiceNow functions into legacy systems.
• Rapidly deliver both lightweight back-end services and front-end public-facing web stack.
• Diagnose and troubleshoot production application issues.
• Promote and drive innovation in technologies, processes, and tools.
• Work with Product Owners and Scrum Teams in requirements decomposition, backlog refinement, and breakdown of user stories and tasks.
• Interaction with stakeholders in support of the Product Owner.
• Use unit and integration testing to ensure systems is defect free.
• Interface with internal and Government management personnel.

Required Skills and Experience

• Bachelor's Degree in Engineering, Computer Science, Systems, Business or related scientific /technical discipline, 15+ Years of work experience; 10 years of additional relevant experience may be substituted for education.
• 5+ years of development experience.
• 2+ years experience in ServiceNow and the Now Platform - ITSM, App Engine and/or Integration Hub.
• Must be able to design, discuss, and document system strategies for platforms, applications, and networks.
• Experience writing both unit and end-to-end automated tests.
• Proficient with Jira and GitHub.
• ServiceNow CAD certification and hands-on experience building custom applications on the Now Platform.
• Strong expertise in JavaScript, Glide APIs, Flow Designer, and IntegrationHub.
• Experience with REST/SOAP integrations, webhook frameworks, authentication models, and cross-platform data mapping.
• Familiarity with Jira’s project structure, issue data models, workflows, and service account configurations.
• Ability to design scalable integration architectures that meet enterprise security, governance, and SDLC standards.

Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance

Preferred Skills and Experience

• ServiceNow development and the Now Platform including ITSM, App Engine, Integration Hub, Mobile Studio, and Automated Test Framework
• JAVA development experience