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Serve as the primary technical contact for assigned customers, analyzing security logs and system data, supporting troubleshooting and requests, and helping manage their security infrastructure. Build strong customer partnerships, coordinate with internal and external stakeholders, advocate for customer needs, and mentor junior analysts.
At Arctic Wolf, we’re on a mission to end cyber risk.
We are a global leader in security operations, helping organizations stay resilient against evolving cyber threats through industry-leading security operations, threat intelligence, and a people-first approach to cybersecurity.
More than 3,000 Pack members across the world work together every day to protect our customers and empower security teams with new levels of speed, accuracy, and intelligence at scale. What sets us apart is our relentless focus on our customers, innovation at scale, and a collaborative culture where talented people can do meaningful work that truly makes a difference.
We’re constantly looking for talented people to join the Pack and help us take our performance to the next level.
Job Description
About the Role:
The Security Engineer/Consultant 3 (CSE3) supports the technical relationship with their assigned customers and leverages their skills and expertise to create and maintain an outstanding partnership with customers around the provision of security services.
As a Security Engineer/Consultant, you will:
This is a role that combines aspects of an IT Security Analyst, Security Architect, Incident Response Consultant, a Security Sales Engineer, and Technical Support. The CSE will be responsible for implementing, overseeing, managing, and supporting the network security infrastructure for multiple enterprises by leveraging Arctic Wolf’s cloud infrastructure and their expertise in a wide variety of fields. The CSE works in a team along with an assigned Concierge Security Analyst and Customer Success Managers. Arctic Wolf CSEs develop strong working relationships with our customers and feel ownership over their security posture.
We are looking for someone who has most of the following:
Additional skills and experience:
All wolves receive compelling compensation and benefits packages, including:
At Arctic Wolf, protecting our people, customers, and data is fundamental to how we operate. All employees are expected to uphold our commitment to security, privacy, and compliance by following internal information security policies, standards, and controls designed to safeguard the confidentiality, integrity, and availability of business and customer information.
Depending on the role, employment may be subject to background verification and additional regulatory or compliance requirements, including obligations related to data protection and export control laws where applicable.
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