Senior Quadient Inspire Platform Integration Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Provide dedicated, long‑term engineering ownership of core Quadient and Groovy‑based processing, onboarding workflows, and shared communication components. Act as a persistent platform capability enabling scalable onboarding and consistent communications delivery across the enterprise.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Develop, enhance, and maintain Groovy scripts, Quadient business logic, templates, and shared data‑alignment components used across CCM compositions
• Support onboarding workflows by configuring communication setups, data mappings, template builds, and application of standardized composition patterns
• Partner with TPOs, business stakeholders, and implementation teams to translate requirements into reusable, scalable technical solutions
• Support production readiness by assisting with communication reviews, approvals, and readiness validation
• Troubleshoot communication build issues, routing and orchestration logic defects, variance detection failures, and batch/job‑processing problems
• Serve as a floating technical resource to support and train new onboarding teams as they come online (tools, processes, template operations)
• Contribute to ongoing documentation, playbook refinement, and continuous improvement initiatives to strengthen platform stability and reuse

Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience in developing and maintaining Groovy scripts, Quadient business rules, templates, and shared components

Preferred Qualifications:

• Undergraduate degree or equivalent experience
• 5+ years of hands-on experience using the Quadient Suite of tools (e.g., Quadient Inspire, Interactive, Scaler) in an enterprise CCM environment
• Proven experience supporting end-to-end communication onboarding, including data mappings, template configuration, and application of standardized composition patterns
• Experience troubleshooting CCM build issues, routing/orchestration logic, variance detection, and batch or job-processing failures
• Demonstrated ability to translate business and technical requirements into reusable, scalable platform solutions
• Experience working closely with Product Owners/TPOs, business stakeholders, and implementation teams in an Agile or hybrid delivery model
• Familiarity with production readiness processes, communication reviews, approvals, and release validation
• Experience supporting or mentoring onboarding teams and contributing to platform documentation, playbooks, and continuous improvement initiatives

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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