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The Senior Project Specialist provides high-level administrative support by creating project plans, tracking progress, and preparing comprehensive reports. They collaborate with internal and external stakeholders to ensure project success and resolve escalated issues.
This is a remote role that may only be hired in Illinois.
This position is responsible for providing administrative support to projects at a high level of complexity and ability. Creates and maintains project plans, tracks progress, and prepares comprehensive reports. Collaborates with both internal and external parties during course of work. Maintains documentation, resolves escalated issues, and performs other key tasks to ensure the success of assigned projects. May serve as a leader or resource to less experienced associates within the work group.
Duties & Responsibilities:
Project Coordination - Creates and maintains project plans, flow charts, and reporting. Works with internal business owners, key stakeholders, vendors, and project managers to coordinate scheduling. Serves as a central project control throughout the project life cycle.
Reporting - Produces reports based on documentation processing, archiving, and status. Utilizes key reporting and tracking standards to measure project performance. Determines potential issues and areas of improvement, communicating results to the appropriate parties.
Documentation - Prepares, reviews, and maintains project-related documentation. Maintains the internal project management site ensuring access to current information relating to all assigned projects and project performance indicators.
Business Support - Performs various operational and administrative tasks to facilitate the success of a project. Tracks progress to aid in identification of project needs and strategic objectives. Resolves issues
Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 1 years' experience OR High School Diploma or GED/Equivalent and 5 years' experience in Project
Preferred skills: Current contractor or contingent worker for First Citizens Bank
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
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The base pay for this position is generally between $62,000 and $95,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
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