Senior Product Manager, Platform & Expansion

nSure.ai is the payment fraud prevention provider of choice for Crypto, Gaming and Gift Cards. We offer a managed service based on adaptive AI that deploys, for each customer, a dedicated model trained on their data. Focusing on behavioral patterns, the most accurate and uniquely effective way to mitigate modern scalable fraud, our solution takes a fundamentally different approach to detecting fraud and preventing it from happening. Our customers benefit from the highest-efficacy decisions delivered in under 500 ms, with up to 98% approval rates and a chargeback guarantee, generating zero-risk net incremental profit.

As Senior Product Manager, you will own the external product surface that packages nSure.ai’s adaptive AI into a product customers, partners and merchants can buy and integrate. 

You will partner closely with R&D, Data and Customer-facing teams. Your work will evolve the three product pillars that anchor our external surface:

• Partner reach: the layer that allows our channel partners to effectively leverage nSure.ai’s product into their book of business more effectively
• Frictionless integration: the merchant onboarding and activation experience that drives predictable time-to-value at scale
• Market expansion: new geographies, new local payment methods and product packaging to fight upcoming fraud trends

Requirements

What We’re Looking For:

• 5+ years of Product Management experience, with a track record of creating products in the fraud prevention space, risk or a related B2B domain.
• Strong fraud prevention background. You understand the fraud lifecycle, attack patterns, decision economics and the trade-off between approval rate and fraud loss.
• Strong payments / FinTech / cybersecurity background. You understand fraud prevention, PSPs, card networks, 3DS, chargebacks and scheme rules.
• Comfortable with AI / ML-driven products. You do not need to own the model lifecycle, but you must be fluent enough to product-manage on top of model outputs.
• Experience with B2B SaaS / API-first products. You have shipped to enterprise customers with integration cycles, SLAs and change management.
• Able to create AI-based prototypes of the ideas you conceptualize
• Data-fluent, comfortable using data analytics tools (Looker, Snowflake or equivalent). Able to define and run product experiments and read out results.
• Operates with a get-it-done mindset in a fast-paced environment. Comfortable owning ambiguity and driving alignment across R&D, Data, Fraud and GTM.
• Based in GMT +/-2 timezone, comfortable working in a remote setup.

Nice to Have:

• Direct exposure to Crypto, Gaming or Gift Card verticals.
• Experience working with TAM, CS and Sales orgs on product-led expansion motions.
• Bachelor’s degree in Computer Science, Engineering, AI, Machine Learning or a related quantitative field.

Responsibilities

What You’ll Do:

• Formalize and own a strong product vision across your domains. Evangelize the vision internally and to customers.
• Own, define and execute the roadmap across the partner reach, frictionless integration and market expansion pillars.
• Extend the partner enablement product and drive merchant integration improvements that reduce time-to-revenue and increase customer self-sufficiency.
• Lead geographic and payment method expansion. Onboard new local payment methods to the fraud prevention platform as required to satisfy the growing customer needs.
• Evolve nSure.ai’s social engineering prevention capabilities balancing approval, fraud loss and customer experience.
• Own product documentation and internal enablement for Sales, TAM, CS and Fraud teams.

Skills