Senior Partner Success Manager – European Publishing & Legal AI (m/f/d)

Your team

As a Senior Partner Success Manager (m/f/d) at Noxtua, you will own our strategic publishing partnerships across 5–6 European markets and shape how we scale partner operations as our footprint grows. Your responsibilities begin once a deal is closed: you build and run the partner journey end-to-end, design the processes and playbooks behind it, and act as the senior counterpart for our most important publishing partners — without any sales, upselling, or cross-selling responsibility. 

You consolidate partner needs, analyze operational and commercial workflows, identify structural improvements, and translate them into scalable processes and tooling. Through structured feedback loops, you feed insights directly into Product, AI/Engineering, and Executive decision-making. Your work strengthens long-term relationships, professionalizes how we operate at scale, and sets the foundation for the team you will help build. 

You will join Noxtua's GTM organization and collaborate closely with Legal, Product Management, AI and Engineering, and Executive leadership, including the CEO. Day-to-day, you work hand-in-hand with our Legal Tech & Operations team, the VP Growth & Legal Operations, and regional country leads across DE, AT, CH, PL, CZ, and additional European markets. The team is international, fast-moving, highly collaborative, and combines deep legal tech expertise with operational excellence and partner-centric thinking. As we scale, you will be expected to grow into a leadership role and build out a small Partner Success team underneath you. 

About you

• Experience of 5 years in partner success, account management, strategy consulting, or comparable senior client-facing / operational roles
• Background in B2B tech, legal tech, professional services, or publishing is a strong plus
• Proventrack record of designing, analyzing, and improving end-to-end processes in complex, multi-stakeholder environments
• Building or leading small teams, or strong readiness to take that step within 6–12 months (hiring, mentoring, performance management)
• Strong project and program management skills - able to run multiple workstreams independently across countries and functions
• Excellent stakeholder management at C-level and senior partner level, both internally and externally
• Analytical mindset: comfortable working with operational data, reporting templates, and structured frameworks to drive decisions
• Proactive, structured, and outcome-oriented — you build systems, not just resolve tickets
• Genuine interest in Legal AI, legal publishing, or the intersection of tech and regulated industries (hands-on experience is a strong plus)
• Fluent English (C2); German and/or French are a strong advantage; additional European languages welcome

Your responsibilities

• Own and grow Noxtua's strategic publishing partnerships across 5–6 European markets as their senior operational counterpart
• Design, document, and continuously improve the partner success operating model (onboarding playbooks, governance cadences, reporting frameworks, escalation paths)
• Analyze partner-facing processes end-to-end, identify structural gaps, and lead cross-functional initiatives to close them
• Coordinate complex workstreams across Legal, Product, AI/Engineering, and the CEO office, and represent the partner perspective in executive forums
• Translate partner requirements into structured product and engineering input via formal feedback loops, and prioritize alongside Product Management
• Monitor European market developments, competitive dynamics, and regulatory shifts, and turn them into strategic recommendations for leadership
• Build, mentor, and scale a Partner Success team as the function scales across additional markets, and define KPIs for partner health, satisfaction, and operational performance

Our offer to you

• Remote: 100% remote work possible (given a German residence), other countries upon request
• Working hours: Flexible working hours
• Vacation: 26 days + December 24th & 31st off, + 1 additional vacation day per year of employment (up to 30 days)
• Discounts: e.g., Urban Sports Club Membership, depending on location
• Equipment: Laptop (Lenovo or Mac), plus €1,000 net home office setup budget (paid with your first salary)

About us

Noxtua is Europe’s sovereign Legal AI. This legally competent AI covers the entire spectrum of legal text work – from information gathering (research) and analysis of complex issues (understanding) to document creation (drafting). The legally compliant AI meets the professional, criminal, and data protection requirements for lawyers (e.g. Section 203 German Criminal Code, Section 43e German Federal Code for Lawyers), is certified according to BSI C5, TISAX, ISO 27001, 9001, 27018, 27017, and 42001. The tech company Noxtua has formed exclusive partnerships with leading European publishing houses from Germany, Austria, Switzerland, Poland, the Czech Republic, and Slovakia for the Legal AI Workspaces Beck-Noxtua, MANZ-Noxtua, Swiss-Noxtua, Beck-Noxtua Poland, Beck-Noxtua Czech Republic and Beck-Noxtua Slovakia.

Founded in 2017 in the German capital as a result of a research project by Dr. Leif-Nissen Lundbæk and Professor Dr. Michael Huth at Oxford University and Imperial College London, the European legal tech company has many years of experience in developing GDPR-compliant AI solutions and now has offices in Paris, Berlin, Zagreb, and Munich. Strategic partners including Germany’s leading legal publisher C.H.BECK as well as the leading law firms CMS and Dentons have invested around 81 million EURO in the European scaleup as part of its Series B.