Senior Operations Subject Matter Expert, Signals Operations (TC2266)

Position Title: Senior Operations Subject Matter Expert, Signals Operations

Location: Remote with up to 75% Travel

Clearance Requirement: Secret Clearance

Employment type: Full Time

Research Innovations, Inc. (RII) is breaking through the big, slow status quo with transformative technology that fundamentally improves the world. We build advanced software solutions for government and military missions, applying agile development and user-centered design to solve complex, mission-critical problems.

RII is seeking a Senior Operations SME with deep Army Signal domain experience to support worldwide fielding of our Tactical NetOps solution. This role requires a highly experienced professional with a strong operational background in Army tactical networks, communications systems and signal operations across multiple echelons.

You will serve as the critical bridge between warfighter needs and engineering execution, ensuring our solutions are operationally relevant, field-ready, and mission-effective.

• Travel extensively (up to 75%) to support fielding, training, and operational deployment at military installations

• Provide hands-on support to Warfighters for system configuration, validation, customization, and training

• Serve as the operational liaison between users and engineering teams to validate system performance and resolve issues

• Capture user feedback, workflows, and mission needs to inform product development and enhancements

• Support development and implementation of Tactical NetOps capabilities aligned with Army operational requirements

• Translate operational concepts into technical requirements and actionable development inputs

• Validate operational use cases and identify gaps in current system capabilities

• Develop and deliver high-quality briefings, reports, and training materials to stakeholders

• Improve training documentation and operational guides when not deployed

• Collaborate cross-functionally to communicate complex operational insights clearly and effectively

• Apply knowledge of Army staff structures and processes (e.g., Division/BCT level) to support systems engineering efforts

• 10 years, or more of experience in Army tactical signal operations, networking systems, and radio communications

• Prior service as a Warrant Officer, Commissioned Officer, or NCO

• Experience in 25, 26, or 255 series MOS / Signal Corps / related functional areas

• Deep understanding of Army tactical networks and communications equipment at Division and below

• Proven ability to operate in both technical and operational environments

• Strong analytical, problem-solving, and decision-making skills

• Demonstrated experience interfacing with military leadership and cross-functional teams

• Ability to work independently in high-tempo, geographically dispersed environments

• Experience gathering, analyzing, and presenting operational data and insights

• Strong proficiency with Microsoft Office and standard productivity tools

• Excellent written and verbal communication skills

#LI-TC1

At RII, we believe that diversity in our workforce is critical to our success. We strive to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger. We work to help your intellectual passions and creativity thrive. It’s one of our core values: Let your geek flag fly.

We also offer all employees comprehensive benefits including: flexible work schedules, health insurance coverage, paid time off, 401k with a company match, paid parental leave, access to wellness programs and much more. You get this all from day one, and all paid for by RII.

It’s all part of another of our core values: Stay human. It’s why our comfortable and colorful offices such as our headquarters, include a community game room, pantry, massage chair, and an escape room, among other amenities. It’s why we have community ambassadors and regular community events.