Senior Operations Communications Manager

We are seeking an Senior Operations Communications Manager to join our Corporate and Digital Communications team within Corporate Affairs. This role serves as a strategic communications partner to the Chief Operating Officer and Operations Leadership Team (OLT).

Operations represents Signature Aviation’s largest employee population, from frontline Guest Experience and Airside Experience Specialists to base leadership and operational support teams across our global network. This role helps connect, inform and engage the workforce responsible for delivering our “Elevate Every Moment” promise every day.

The ideal candidate is a strategic communicator and strong writer who thrives in fast-moving environments, provides trusted counsel to senior leaders, and translates business priorities into clear, engaging communications for a large, dispersed workforce.

THE ROLE

As Senior Operations Communications Manager, you will serve as a partner supporting the COO and Operations Leadership Team; a strategic advisor and hands-on communications leader who drives work from strategy through execution.

Your work will directly influence how Signature Aviation communicates with team members across the Operations organization through executive communications, newsletters, operational updates, leadership messaging, employee engagement initiatives and internal storytelling.

The ideal candidate thinks beyond individual communications to connect the dots across the business by developing proactive strategies, anticipating communication needs, and supporting leaders through town halls, videos, leadership meetings and other high-impact moments.

With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans. 

From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

     Our Benefits:

• Medical/prescription drug, dental, and vision Insurance
• Health Savings Account
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• 401(k)
• Critical Illness, Hospital Indemnity and Accident Insurance
• Identity Theft and Legal Services
• Paid time off
• Paid Maternity Leave
• Tuition reimbursement 
• Training and Development
• Employee Assistance Program (EAP) & Perks