Senior Manager, Technical Platform Management

Position Purpose: Oversees product managers who are responsible for translating the product roadmap into technical features and requirements. Monitors technical maturity of a product compared to standards, guidelines and patterns, prioritizing technology enhancements to ensure a sustainable, reliable, and desirable platform. Explores competitors' products and solutions to meet or exceed current capabilities and remain cost effective.

• Collaborates on the product vision, strategy and roadmap to ensure alignment with corporate strategy
• Ensures staff act as the ‘face of the customer’ to define and prioritize product changes, from maintenance to enhancements
• Leads the product planning and support on medium to large technical projects typically involving multi-product customer environments
• Develops a trusted advisor relationship with stakeholders and technical project leads.
• Defines objectives and key results; supports technical team to ensure goals are met
• Coordinate product releases with stakeholders
• Collaborates on product features and advises product owners and development teams to ensure requirements are met using acceptance criteria
• ;Recommends technical and process improvements to improve the overall effectiveness of a product
• Manages the hiring and training of new and existing staff, conducts performance reviews, and provides leadership, technical guidance and coaching
• Shares knowledge and develops staff capabilities to strengthen understanding of business issues and best practices
• Develops and communicates organizational objectives; inspires and motivates team members to achieve results
• Carries out platform analysis to identify and drive strategic productivity improvements
• Drives continuous improvement and optimization of the platform
• Ensures successful execution of product roadmap
• Owns and manages the stability, availability and performance for the platform
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience: Requires a Bachelor's degree and 6+ years of related experience, including prior management experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills:

One or more of the following skills are desired.

• Experience with one or more of the following Agile Software Development; Business Analysis; Product Lifecycle Management; Product Management; Project Management
• Knowledge of Other: specified product domain and industry trends

Soft Skills:

• Ability to lead/manage others
• Collaboration and team building skills
• Effectively coaches and delivers constructive feedback
• Instills commitment to organizational goals
• Ability to communicate and make recommendations to upper management
• Effective conflict management skills
• Develops and delivers effective presentations
• Demonstrated negotiation skills

License/Certification:

• Certified Scrum Master, Certified Agile Practitioner, or equivalent required
• SAFe Scrum Master Certification preferred
• Certified Scrum Product Owner preferred

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
 

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act