Senior Manager - Scrum Master

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Carries out and facilitates Scrum events, removing impediments, promoting collaboration, supporting the Product Owner, and driving continuous improvement. Ensures the effective implementation of the Scrum framework, creating a conducive environment for the team's success, and fostering a culture of collaboration and continuous learning.

Responsibilities:

• Coach Scrum teams and stakeholders on Agile principles, fostering self-organization, continuous learning, and a strong Agile mindset across the organization

• Monitor team performance by interpreting Agile metrics and reporting frameworks, delivering insights on productivity, velocity, quality, and overall progress

• Design and implement tools and processes to evaluate Scrum adoption, drive continuous improvement, and enhance team effectiveness

• Facilitate Scrum ceremonies, remove impediments, and serve as a liaison between teams and stakeholders to ensure smooth delivery and alignment

• Develop and manage communication, documentation, and knowledge-sharing strategies (e.g., wikis, tools) while incorporating stakeholder feedback into process improvements

Required Qualifications

• 7+ years of scrum master or project management experience

• Demonstrated strength in problem-solving and sound decision-making

• Proven ability to collaborate effectively and contribute within a team environment

• Strong growth mindset, with a focus on agility and continuous development of self and others

• Ability to execute and deliver results, including effective planning, implementation, and ongoing support

Preferred Qualifications

• Certified ScrumMaster (CSM)

• Experience with AI related projects

• Master's Degree

Education

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience (HS diploma + 4 years relevant experience)

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.