Senior Manager of Engineering - CynclyPay

Job Title: Sr. Manager of R&D/Engineering - CynclyPay

Location: Remote, United States (EST or CST Strongly Preferred)

Contract: Permanent / Full-Time
 

About Us:

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.
 

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.
 

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specializing in technology.

The Role:

We’re looking for a hands-on Engineering Manager to lead a high-performing team building our next-generation payments platform. This role is ideal for a seasoned full-stack engineer with recent and strong C#/.Net experience, a deep understanding of the end-to-end payments ecosystem, and a passion for growing teams while remaining technically engaged.

You’ll balance technical leadership, team management, and individual mentorship, helping shape the future of our cloud-native payments infrastructure. If you thrive in agile environments and love empowering engineers to do their best work, we’d love to talk.

What You’ll Do

• Lead and mentor an offshore full-stack engineering team responsible for mission-critical payments systems.
• Guide the technical direction of the platform, with hands-on involvement in architecture and code (primarily C#/.NET).
• Drive seamless integrations with third-party payment gateways and acquirers, such as Stripe Connect, Adyen, or Worldpay.
• Ensure high availability, scalability, and security in modern cloud pipeline architectures (e.g., Azure – must-have, AWS – nice-to-have).
• Collaborate closely with product managers, designers, and stakeholders to define technical requirements and deliver new features and enhancements.
• Champion agile methodologies, especially Scrum, and drive continuous improvement in engineering processes.
• Provide coaching, feedback, and career development for engineers at various levels.
• Work closely with peers within R&D to support initiatives.
• Take direction from VP R&D – EBS and CTO. 

What We’re Looking For

• Minimum of 5 years’ experience in a professional software development environment working with and leading technical teams.
• MS/BS degree in Computer Science, Engineering or equivalent preferred.
• Proven and recent experience as a full-stack engineer with strong C#/.NET backend expertise and modern front-end capabilities. 
• Deep understanding of the end-to-end payments ecosystem, including transaction flows, settlements, compliance, and fraud prevention.
• Hands-on experience integrating with external payment processors, acquirers, and platforms like Stripe Connect, Braintree, or Adyen.
• Hands-on experience with DevOps practices and tools (e.g., Terraform, Docker, GitHub Actions).
• Solid understanding of cloud-native architectures (e.g., microservices, CI/CD, container orchestration).
• Track record of technical leadership and mentoring in a fast-paced, agile environment.
• Deep understanding of Scrum practices, and ability to work at both the tactical and strategic team level, partnering with the Product Manager of payments to deliver new features and capabilities.
• Excellent communication and collaboration skills, with a servant-leader mindset.
• Ability to effectively communicate to key stakeholders at all levels within the organization. 

Bonus Points

• Experience with PCI-DSS compliance and other regulatory frameworks.
• Experience with Stripe Connect.
• Exposure to global acquiring banks, payouts, chargebacks, and KYC/AML processes.

Working for us:

At Cyncly, we’re a global family that collaborates with humility and respect for one another. With more than 2,400 employees around the world, we not only recognize our diverse perspectives, we champion our different outlooks and firmly believe it to be what makes us better together.
 

You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our employees.

Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage applicants from all backgrounds to apply to our roles.

That’s who we are: A team that recognizes our strength is in working together to not only get things done, but also lead the industry with a bold approach that’s dedicated to making our customers better. Come join us.

In accordance with applicable pay transparency laws, we are committed to providing clear and equitable compensation information. For this remote position, the expected salary range is [$XX,XXX - $YY,YYY USD/CAD], depending on location, experience, and qualifications. This role may also be eligible for additional compensation such as bonuses, commissions, or equity, as well as a comprehensive benefits package. Candidates applying from jurisdictions with specific pay disclosure requirements (e.g., California, Colorado, New York, Washington, Illinois, British Columbia) will receive location-specific compensation details in compliance with local laws.

Equal Opportunity Employer Statement: 

Cyncly is committed to equal opportunity and does not discriminate based on race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. 

Applicants must be legally authorized to work in the country in which they are applying to work (United States or Canada). This role is not eligible for employer sponsorship now or in the future.