Senior Manager, App Dev & Support

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Senior Manager, Application Development & Support

About the Role 

Conduent is seeking a Senior Manager in Application Development & Support to be responsible for implementation oversight for automation & AI projects including development, execution and management activities, supporting secure digital innovation & capabilities both internally and externally

Responsibilities 

• Oversee all technology deliverables for multiple automation/AI projects. 
• Serve as escalation point for project managers for technology tasks and coordination between multiple technology workstreams/teams. 
• Coordinate tasks during full development life cycle including requirements analysis and design. 
• Ensure technical specifications based on conceptual design and stated business requirements. 
• Ensure timely and quality delivery of all application development teams in scope for the project(s). 
• Participate in application design meetings and analyze user needs to ensure design meets business requirements. Consult with application development teams to ensure adherence with SDLC best practices, including use of Azure Dev Ops and other tools. 
• Provide escalation assistance for dev teams to meet needs an/or resolve technical issues on delivery of automation/AI solution. 
• Manage communications on project status, risks & issues to Chief Technical Architect and leadership through weekly reviews and monthly business reviews.
• Achieves goals through the work of others through both direct reports as well as collaboration with other dev teams.
• Management responsibilities include performance appraisals input, pay reviews, training and development for three or more employees.
• Accountable for functional, operational and/or program management.
• Management responsibilities include hiring & terminating decisions, performance appraisals, pay reviews, training and development for three or more employees.
• Provides input and implements business plans, policies, and procedures
• Manages the software development function.
• Collaborate with other departments to prioritize software development needs including design, development, and documenting and testing new and existing software.
• Evaluates results within work area to determine if organizational objectives are being met.
• Analyzes and resolves software development issues working with leaders of other workstreams and needs in terms of the software's full life cycle.
• Manages the activities of individual contributors.
• Manages the activities of first-level managers, supervisors, and/or individual contributors.

Requirements 

• Requires broad technical expertise and company/industry knowledge.
• Ability to provide leadership to managers and senior professional staff.
• Requires comprehensive understanding of automation concepts and principles within own discipline and knowledge of others.
• Able to apply in-depth understanding of how own discipline integrates with related areas.
• Understands how technology project goals impact business goals.
• Guided by functional business plans, project scope documents, project plans and project deliverables.
• Can manage multiple related teams, set priorities and allocate resources.
• Identifies and resolves complex technical, operational and organizational problems.
• Influences others internally and externally, including senior leaders.

Flexible Working  

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.  
In this role, you can expect the following working conditions: 

Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

Working For You 

Perks and rewards designed for you: 

• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. 
• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts. 

Join Us 

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:  
 
Bring your authentic self to work  
Grow and thrive, both personally and professionally  
Make a difference with our clients, in our communities, and with the millions of people we support  
 
When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best! 

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $142,450 - $185,000