Senior Logistics Solution Manager

I. Job Summary

The Senior Manager, Routing & Process provides strategic leadership and operational oversight for WM Logistics routing functions, route maintenance activities, process governance, and continuous improvement initiatives. This role is responsible for establishing enterprise routing standards, optimizing route performance, driving process consistency, and ensuring scalable execution across the Logistics organization. The position leads teams responsible for route optimization, route maintenance, routing analytics, process design, and operational standardization. Working closely with Operations, Logistics, Fleet, Sales, Customer Experience, and Digital teams, the Senior Manager develops and implements solutions that improve route efficiency, service reliability, customer experience, and operational performance.

II. Essential Duties and Responsibilities
 

• Establishes the enterprise strategy and roadmap for routing, route maintenance, and logistics process improvement.
• Develops long-term operational objectives aligned with WM Logistics business priorities and growth initiatives.
• Identifies opportunities to improve routing performance, route health, service execution, and operational efficiency.
• Establishes performance metrics and operational controls to ensure route efficiency, consistency, and sustainability.
• Owns the development, documentation, governance, and continuous improvement of logistics processes.
• Drives continuous evaluation of route structures, balancing customer service, operational efficiency, safety, and financial objectives.
• Leverages operational analytics, routing data, and business intelligence tools to identify trends and optimization opportunities.
• Supports development of future-state routing capabilities, artificial intelligence, and advanced optimization technologies.
• Promotes a culture of process ownership, continuous improvement, innovation, and operational excellence.

III. Qualifications 

A. Required Qualifications 
 

• Bachelor's Degree (accredited) or in lieu of degree
• High School Diploma or GED (accredited) and four years of relevant work experience.
• 10+ years of relevant work experience in the waste, environmental services, energy, or transportation industry (in addition to education requirement). and
• 5 years of supervisory or management experience (in addition to education requirement).

B. Preferred Qualifications 


IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

 

• Repetitive Motions
• Eye/Hand/Foot Coordination
• Sitting
• Talking
• Hearing

☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

PAY: The expected base pay range for this position across the U.S. is $135,300 - $179,300. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits 
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. 

 

If this sounds like the opportunity that you have been looking for, please click Apply.

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.