Senior IT Engineer- Windows/VMWare

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

The Senior IT Engineer reports to the Program Advisor within a technology specialty area and works in collaboration with infrastructure architects, engineers, Enterprise Architects, application teams, operations teams, and vendor partners to support the engineering, implementation, optimization, and lifecycle management of enterprise infrastructure platforms.

This role is primarily focused on infrastructure engineering and platform modernization across VMware, Windows, UCS, SCCM, and related infrastructure technologies. Responsibilities include platform engineering, lifecycle planning, automation, resiliency improvements, standards development, technical analysis, and support of strategic infrastructure initiatives.

Experience with Microsoft Azure cloud services, hybrid cloud infrastructure, cloud governance, and infrastructure modernization initiatives is preferred.

The role works closely with operational support teams that manage daily operational activities and escalations, while the Senior IT Engineer focuses on engineering strategy, platform stability, modernization initiatives, and continuous improvement efforts.

The ideal candidate will possess strong technical engineering expertise, infrastructure design knowledge, collaboration skills, and experience supporting enterprise-scale infrastructure environments within a highly matrixed organization.

Responsibilities And Duties:

40% - Operations
Works with internal customers and 3rd party vendors to communicate, coordinate, manage expectations, approve, and assist with operational processes such as crisis management, support escalation, change management, release management, capacity management, and other ITIL processes
20% - Technology Strategy
Assists and sometimes leads the development of technology strategy and roadmap within a given area of specialty including design, documentation, communication, and implementation of new or existing standards for infrastructure technologies while remaining current on industry trends
10% - Research and Analysis
Analyzes, plans, justifies, schedules, and coordinates the implementation and maintenance of the specialty area’s administrative, operational, and financial initiatives including TCO, optimization, and efficiency
25% - Supplier Management
Works with suppliers and, when needed, vendors to produce outcomes consistent with organizational strategy. Overseas reporting metrics, dashboards, and status reporting to meet expectations for quality and performance for discretionary, support and maintenance work.
5% - Financial Management - Plans, monitors and controls operating and capital budget for assigned areas of responsibilities.


As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.  

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

Bachelor's Degree (Required)

Additional Job Description:

• Field of Study: Business Administration, Computer/Management Information Systems, Computer Science, Engineering, Mathematics, or Related Field.
• Years of Experience: 8 years technical engineering experience

This role is primarily focused on infrastructure engineering and platform modernization across VMware, Windows, UCS, SCCM, and related infrastructure technologies.

SPECIALIZED KNOWLEDGE

• Subject matter advisor of specialized technologies necessary to support clinical operations and information systems along with the ability to gather, analyze and interpret business drivers to support the program and organization.
• Project management and process excellence with strong analytical data-driven approach to problem solving. 
• Strong interpersonal skills along with proven leadership. 
• Advanced knowledge of and experience with IT technologies, such as endpoint devices, servers, security, network, storage, and telecom.

DESIRED ATTRIBUTES

• Design thinker
• Curious & Creative
• Able to function in tactical and operational levels
• Strong communicator and collaborator
• Able to work collaboratively in a highly matrixed environment
• Ability to effectively drive people, process, and technology changes
• Proven record of effective leadership
• Subject Matter Expert
• Highly self-motivated with the ability to drive resources toward deadlines and manage ambiguity to effectively solve problems by embracing the health system's highly dynamic, constantly changing environment.
• Knowledge of regulatory and contractual compliance is beneficial. Experience leading large, complex projects across multiple functional departments. Experience in a complex healthcare organization is beneficial.
• The ability to explain complex technical ideas and issues to both technical and non-technical audiences is desired.

RESPONSIBILITIES AND DUTIES

40% - Operations

Works with internal customers and 3rd party vendors to communicate, coordinate, manage expectations, approve, and assist with operational processes such as crisis management, support escalation, change management, release management, capacity management, and other ITIL processes

20% - Technology Strategy

Assists and sometimes leads the development of technology strategy and roadmap within a given area of specialty including design, documentation, communication, and implementation of new or existing standards for infrastructure technologies while remaining current on industry trends

10% - Research and Analysis

Analyzes, plans, justifies, schedules, and coordinates the implementation and maintenance of the specialty area’s administrative, operational, and financial initiatives including TCO, optimization, and efficiency25% - Supplier Management

Works with suppliers and, when needed, vendors to produce outcomes consistent with organizational strategy. Overseas reporting metrics, dashboards, and status reporting to meet expectations for quality and performance for discretionary, support and maintenance work.

5% - Financial Management - Plans, monitors and controls operating and capital budget for assigned areas of responsibilities.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Server Technologies

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

Remote Work Disclaimer:

Positions marked as remote are only eligible for work from Ohio.