Senior Enterprise Communications & Delivery Specialist

Job Description:

Penn Mutual is seeking a well-rounded communications professional to join our dynamic Enterprise Communications team. This role offers the opportunity to make a visible impact on how employees stay informed, connected and engaged across our flexible, modern workplace. As a Senior Enterprise Communications & Delivery Specialist, you'll develop compelling content, support enterprise communications planning, and help translate communication strategies into timely, high-quality deliverables across channels. We're looking for a self-starter with exceptional organizational skills who enjoys managing multiple priorities, bringing new ideas to the table, and contributing to both team and business objectives through audience-first communications. While the role is primarily focused on internal communications, you'll join a team responsible for integrated communications planning that supports both internal and external audiences.

• Help manage the day-to-day delivery of enterprise communications, including gathering information from stakeholders, developing and editing content, thoughtfully leveraging AI, and preparing communications for publication across multiple channels

• Support content updates and coordination across a variety of employee communications channels, including intranet, instant notifications, webinars, and more

• Partner with the director and manager to translate communications strategies and plans into clear, actionable deliverables, ensuring projects are executed accurately and on time; make recommendations for editorial lineup and sequencing

• Coordinate communications workflows and timelines using our team workflow system; identify and implement opportunities to automate and enhance communications processes, including responsible use of emerging technologies or agentic AI

• Build strong relationships with stakeholders across the organization, providing responsive, high-quality support; embrace a commitment to a top-tier service experience when partnering with leaders and executives

• Contribute to the ongoing evolution of Penn Mutual's SharePoint-based intranet and Microsoft 365 communications ecosystem, helping improve how employees stay informed, connected and engaged

Required Qualifications

• Bachelor's degree in communications, public relations, journalism, marketing, English or a related field, with 3-4 years of experience in internal communications, corporate communications, public relations, marketing communications or a related field.

• Strong writing, editing and proofreading skills, with the ability to develop clear, engaging content and manage multiple responsibilities and deadlines with exceptional attention to detail.

• Experience managing content within an intranet, content management system (CMS), or digital communications platform.

Preferred Qualifications

• Experience with SharePoint, Microsoft 365 tools and applications, and/or other digital workplace technologies.

• Experience creating simple AI agents.

• Experience coordinating projects, communications workflows, editorial calendars and timelines using a project management or team workflow system.

• Familiarity with webinar production and visual communications tools and design principles, including Canva and PowerPoint

Base Salary Range - $70,000 -$80,000

For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit www.pennmutual.com.

Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.