Overview

Location: Poland | Remote

The Senior Delivery Manager is accountable for ensuring the successful delivery of initiatives across a moderately large and/or complex product line or work stream. This position partners with Product Engineering and cross-functional leaders to plan and manage delivery activities, track progress, and mitigate risks. The Senior Delivery Manager leverages DevOps practices and Lean-Agile principles to drive predictability, quality, and continuous improvement in delivery outcomes.

Your Role Responsibilities — Here's What You'll Do

Partner with Product and Engineering to define and communicate delivery plans, including scope, scale, dependencies, and risks.
Drive cross-team delivery alignment by advising leaders on achievable scope, risks, and dependencies, using delivery trends and insights to inform balanced, outcome-focused decision-making.
Track delivery performance trends, detect early signals of risk, and coordinate with leadership on resolution across teams to maintain flow.
Ensure cross-team delivery readiness and adherence to SDLC, quality, security, and compliance standards by identifying systemic risks and gaps that may impact delivery outcomes.
Lead or support delivery system improvements, including automation and tooling enhancements that reduce friction and improve reliability.
Serve as a trusted advisor to leaders by providing delivery insights, trend analysis, and actionable recommendations for continuous improvement.

Role Essentials

Minimum 4 years of experience with a Bachelor's degree or equivalent, including significant experience managing delivery within a software development organization.
Proven experience as a Lean-Agile practitioner with Agile certification(s) and demonstrated delivery leadership across multiple teams.
Excellent communication, collaboration, and influencing skills with the ability to align cross-functional stakeholders and leaders effectively.
Strong analytical skills to assess delivery progress, risks, and dependencies, with the ability to define and refine the release process from planning through software distribution.
Knowledge of SDLC compliance requirements, CI/CD pipelines, and understanding of system architecture and delivery environments.

What We'd Like to See

Proven ability to oversee complex delivery efforts across multiple teams with minimal oversight.
Strong facilitation and project management skills, with a track record of leading delivery planning and governance improvements.
Ability to use original thinking to translate goals into new ideas and design solutions that drive measurable improvement.
Proficiency with work tracking tools such as Jira, TFS, or similar platforms.
C1 level of English proficiency with strong professional oral and written communication skills.

Pay Transparency

259,116 – 396,560 PLN gross annually (based on an employment contract/umowa o pracę)

The posted pay range represents the company’s good faith estimate for this role. Actual compensation may differ based on relevant experience, skills, education, and work.

Recruitment process

1️⃣ Intro call with Karolina - Senior Talent Acquisition Partner🕒 ~45 minutes

During this conversation we will:

talk about your experience, motivation and expectations
 walk you through the role, team and project context
align on practical details and next steps

And of course - there will be plenty of space for your questions.

2️⃣ Hiring Manager Interview🕒 ~30 minutes

3️⃣ Team Interview🕒 ~60 minutes

After this step, we make a final decision and come back to you with feedback.

Benefits

🌍 Flexibility & well‑being

Fully remote work
Flexible working hours
5 additional days off per year
Employee Appreciation Day
Floating holiday
Volunteer Time Off – 24h/year

🏥 Health & support

Private healthcare
Life insurance
Employee Assistance Program
Online wellness sessions

📚 Learning & development

Learning Management System
Tuition Assistance
Employee Development Program

🎁 Everyday perks

Multisport / Lifestyle Spending Account
Eyeglasses reimbursement
Birthday gift card
Baby gift
Recognition programs

💼 Financial security

PPK & PPE pension schemes

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.

Responsibilities

Drive discussions with Product, Engineering, and Agile leadership to define and communicate the release plan including scope, scale, capacity and cross team dependencies
Consult with leaders and impacted teams to schedule the releases; ensure impact on IT controls are identified, and release exceptions are identified and approved.
Identify and consult with Product leadership to prioritize the team's capacity as it aligns to work, coordinating ongoing cross-team dependent work to help resolve issues and mitigate risks.
Coordinate and evolve the environmental requirements necessary within Continuous Integration/Continuous Delivery (CI/CD) pipeline to maximize automation, security, and quality in the Release Process.
Track progress of all teams towards completion of planned release scope, while monitoring, controlling, and tracking changes associated with all activities leading up to the release, identifying and consulting on resolution of potential issues.
Verify that work meets all release software delivery lifecycle (SDLC) requirements, and consult with leaders to continually refine release definitions of done to strengthen security and quality.
Manage and coordinate the execution of release day activities toward successful software distribution and launch day activities, driving continuous improvement.
Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

Basic Qualifications

Bachelor's degree or equivalent experience
Experience working in a software development company
Experience in a software delivery support role
Experience as an Lean-Agile practitioner
Agile certification(s) and/or extensive experience in an Agile delivery environment
Excellent oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
Strong collaborative skills, applied successfully within team as well as with other areas
Demonstrated proficiency with facilitation and influencing others
Strong facilitation and project management skill
Strong analytical skills to define and refine the release process from planning to software distribution
Strong ability to use original thinking to translate goals into the implementation of new ideas and design solutions
Self-motivated with the ability to manage projects to completion with minimal oversight
Strong attention to detail
Understanding of SDLC
Significant experience creating and refining release definition of ready (DoR) and definition of done (DoD)
Knowledge of Continuous Integration and Continuous Delivery (CD/CI) pipelines
General knowledge of a work tracking tool, such as TFS, Jira or similar work tracking tools
Good understanding of application infrastructure, system architecture, and operating system
Up to 10% travel time required

Based on Colorado law, the following details are for Colorado individuals only: Colorado base salary range: $90,740 - $118,965 and eligible for bonus and benefits.

What you can expect next

Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!
Any follow up questions? Email your Recruiter directly at Careers@Hyland.com.

Benefits

401(k) Retirement Savings. Flexible Schedule. Paid Time Off. Medical, Dental, Vision. Volunteer Paid Time Off. Wellness Reimbursement. Paid Parental Leave. Sabbatical Program. Hyland House Program.

Find out more by going to https://www.hyland.com/en/careers/life-at-hyland.

Welcome to #HylandLife

Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

As we’ve grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.