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AI Summary
The Senior Data Analyst will support product and business teams in customer activation and reactivation funnels, focusing on improving long-term customer value and loyalty. They will generate hypotheses, conduct research and A/B tests, and develop data visualizations to inform decision-making.
Senior Data Analyst, SuperApp
Department: SuperApp, Analytics
Employment Type: Full Time
Location: Remote/Georgia
Reporting To: Dimitrii Kozolovskii
Description
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 20 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $14 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and now has an implied valuation of $4.5 billion.
About the Role
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $14 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and now has an implied valuation of $4.5 billion.
About the Role
We are looking for a Product Analyst to contribute to the evolution of Tabby. The Product Analyst will work in our Customer Lifecycle team and will think about how to boost customer activation to all Tabby products and to boost customer loyalty and awareness in general.
What you will be doing
- Support product and business teams in working with different stages of customer activation and reactivation funnels, including personalized and engagement features, educational and onboarding tools, navigation guidance, and other call-to-action mechanics.
- Take a holistic view of the customer lifecycle, identifying opportunities to improve long-term value, customer loyalty, and overall LTV, rather than focusing on isolated features or metrics.
- Generate hypotheses, conduct research and A/B tests, and present your findings clearly and compellingly highlighting the importance of your insights.
- Collaborate with business teams in addition to the product team.
- Support and monitor existing Tabby Customer Lifecycle metrics, identify areas for improvement, and develop new metrics that inform decision-making across the organization.
- Develop data visualizations and reports that are informative and easily understood by business and product teams.
- Own and analyze raw product and behavioral events, transforming low-level data into actionable insights for product and business teams.
- Assist in the planning of necessary data structures.
What you will need
- Minimum of 3 years of work experience as a data/product analyst, ideally in consumer-facing digital products.
- Proven expertise in designing and running A/B tests, including sample size estimation, statistical methods, and interpreting results.
- Proficiency in SQL and relational databases.
- Proficiency in data visualization tools, particularly Tableau.
- Experience in planning data structures for new products and features.
- Strong knowledge of Python (Pandas, Numpy, Statsmodels, Matplotlib, Scipy, etc.)
- Strong quantitative skills and a structured approach to problem-solving. Ability to analyze issues, identify root causes, and recommend solutions.
- Experience in loyalty programs, CRM analytics, or customer retention strategies would be an advantage.
- Background in behavioral analytics and/or user segmentation is a plus.
- Excellent verbal and written communication skills, with the ability to interact with business and product teams.
Job Benefits
Relocation and Employment
We offer remote work from anywhere in the world (our schedule is based on Dubai time though) and are happy to work out an individual relocation plan for you.
Our employees have the opportunity to choose a country for registration: at the moment those are Armenia, Georgia, Serbia, Portugal, Spain.
What you can expect
- We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
- A working environment that gives you autonomy and responsibility from day one.
- You should be comfortable with the idea that the quality of your work will influence the shape of your career.
- Participation in the company’s employee stock options program.
We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow, and meet their goals (whatever they may be).
If this sounds exciting to you, we’d love to hear from you!
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