Senior Business Analyst

Would you like to work with Global Services to execute automation to scale, product automation programs and maturity?

Are you passionate about creating visible value and outcomes for the business?

Join Our GS Engineering Team

We support Akamai Global Services' mission to deliver exceptional customer outcomes. Team members collaborate with leadership and vendors to enhance efficiency and scalability in service delivery.

Partner with the best

Join the GS Engineering portfolio, collaborating with leadership to align goals, prioritize needs, and connect business objectives with technology solutions. A culture focused on innovation, collaboration, and fresh perspectives offers opportunities to learn and contribute meaningfully to organizational success.

As a Senior Business Analyst, you will be responsible for:

• Performing requirements analysis - establishing the problem statement, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Collaborating with stakeholders and SMEs to prioritize gathered requirements while defining clear success metrics.
• Translating conceptual user needs into functional requirements clearly and effectively for seamless understanding by developers and project teams.
• Ensuring solutions align with business needs, fulfill requirements, create measurable impact, and tracking their status throughout the project lifecycle.
• Managing relationships with subject matter experts and the core team effectively.

Do what you love

To be successful in this role you will:

• 5-8 years Working experience in scoping, documenting use cases, process flows or swimlane diagrams, requirements etc.
• Hold qualifications in data or computer science or possess advanced educational credentials in a related field.
• Demonstrate expertise in the software development life cycle and experience using tools like JIRA and Confluence effectively.
• Have good interpersonal and organizational skills with an ability to communicate effectively with all stakeholders
• Be able to adapt quickly and respond to changing priorities in a dynamic environment

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!