Pay Range:

Please email HR_Talent_AcquisitionTeam@bcbsri.org if you are a candidate seeking a reasonable accommodation for the application and/or interview process.

At BCBSRI, our greatest resource is our people. 

We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well.

We recognize that to do your best work, you have to be your best self. 
It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees.

Our culture is one of belonging.
We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued.

Join others who value a workplace for all.
We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders. 

We’re dedicated to serving Rhode Islanders.
Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer.

What you will do:

Put the employee experience first

• Design, administer, and continuously improve health, retirement, voluntary, and wellbeing programs with a strong focus on clarity, accessibility, and ease of use

• Champion employee understanding and adoption of benefits through thoughtful communication, data‑driven insights, and strategic partnerships

• Act as a trusted advisor to HR colleagues and employees, bringing empathy, judgment, and strong problem‑solving skills to complex situations

Lead with influence and expertise

• Own the ongoing configuration, testing, maintenance, and enhancement of benefits programs in Workday, ensuring accuracy and a seamless employee experience

• Partner on Workday releases, improvements, and digital enablement efforts that reduce friction, improve self‑service, and increase transparency

• Use technology, analytics, automation, and emerging AI capabilities to improve operational efficiency and employee support.

Align wellbeing to strategy—and make it stick

• Ensure wellbeing programs are clearly aligned to broader people and business strategy

• Increase awareness and perceived value of existing benefits—especially no‑cost or employer‑paid offerings—through targeted campaigns and insights from engagement or utilization data

• Collaborate with HR and key stakeholders to ensure wellbeing initiatives are relevant, measurable, and responsive to workforce needs

Ensure compliant, trusted benefit administration

• Maintain strong oversight of benefits compliance across federal, state, and local regulations (including ERISA, ACA, HIPAA, and related requirements)

• Coordinate audits, filings, required notices, and reporting with vendors and external partners, ensuring timeliness and accuracy

• Monitor legislative and regulatory developments, assess impact, and provide clear recommendations to leadership on required or optional program changes

Lead with influence and expertise

• Manage vendor relationships to ensure programs are administered efficiently, compliantly, and in alignment with organizational goals

• Provide mentorship and subject‑matter guidance to HR colleagues, supporting consistent, high‑quality benefits administration

• Use benchmarking, trend analysis, and workforce insights to inform future benefits and wellbeing strategy

What you need to succeed:

• 5-7 years of experience in employee benefits administration and analysis

• Strong knowledge of benefits compliance and regulatory requirements

• Hands‑on experience administering benefits in Workday (strongly preferred)

• Digital fluency and comfort leveraging HR technology, data, automation, and emerging AI capabilities

• A balance of analytical rigor and employee empathy—you can handle complexity without losing sight of the human experience

• Ability to translate strategy into action and communicate clearly with multiple stakeholders

• Bachelor’s degree in HR, Business, or a related field (or equivalent experience); professional certification (e.g., SHRM‑CP, CBP) a plus

Location:
BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role:

• In-office: onsite 5 days per week
• Hybrid: onsite 2-4 days per week
• Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia
   

Our culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do, and it strengthens our ability to meet the challenges of today’s healthcare industry. BCBSRI is an equal opportunity employer.

The law requires an employer to post notices describing the Federal laws. Please visit  www.eeoc.gov/know-your-rights-workplace-discrimination-illegal to view the "Know Your Rights" poster.