Senior Associate, Payment Investigation.COE Pak - Payments Operations - Investigation.Operations Group-PAKCOE
Please mention DailyRemote when applying
AI Summary
The role involves processing various payment investigation queries such as fund recalls, amendments, and regulatory compliance checks. The associate is responsible for ensuring timely case closure while maintaining coordination with internal teams and external banks.
- Processing of investigation query messages such as return of funds, unable to apply, amendment, BCNR, recall of funds, OFAC, FATF.
- Working knowledge of payment processing both outward and inward.
- Ensuring response to all queries as per SLA, prioritization of sensitive messages, maintaining close co-ordination with other banks, operations team, business line and customer service desk to facilitate case closure.
- Analyzing recurrent queries and working with Associate manager to suggest process improvements to reduce repetitive queries.
- Manage investigation based on the agreed matrices with business.
Automatically Apply to the Best Remote Jobs
Stop the endless job search. Our AI finds and applies to the best jobs for you.
