Senior Analyst Tech Infrastructure

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Communications & Content

•    Develop and execute multi-channel communication plans for strategic initiatives, organizational changes, and leadership announcements.
•    Write clear, engaging content for a variety of audiences and formats — including emails, intranet posts, talking points, FAQs, and presentation decks.
•    Partner with senior leaders to translate complex information into messages that resonate and inspire action.
•    Maintain a consistent organizational voice and ensure alignment with brand and communication standards.

Influencer Network & Stakeholder Engagement

•    Help build, manage, and energize our internal influencer network — identifying champions across the organization who can amplify key messages at the local level.
•    Develop onboarding materials, toolkits, and engagement rhythms that set network members up for success.
•    Facilitate two-way feedback loops between influencer communities and the central communications team.
•    Track engagement and participation, and identify opportunities to strengthen network reach and impact.

Organizational Change Management

•    Support OCM workstreams across a portfolio of projects, applying structured change methodologies (e.g., Prosci/ADKAR or similar) to assess readiness, identify impacts, and design adoption strategies.
•    Conduct stakeholder analyses and change impact assessments to inform communication and engagement planning.
•    Develop change management deliverables including roadmaps, training summaries, reinforcement plans, and resistance management strategies.
•    Measure adoption and effectiveness of change initiatives; surface insights that inform continuous improvement.

Process & Program Management

•    Manage project plans, editorial calendars, and reporting dashboards to keep communication and OCM workstreams on track.
•    Support the development and continuous improvement of team templates, playbooks, and processes.
•    Coordinate across cross-functional partners including HR, IT, Operations, and business unit leads.
•    Contribute to team retrospectives and share lessons learned to strengthen the practice.
 

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.