SENIOR ANALYST, PROCESS OPTIMIZATION ENGINEERING

Identify Improvement Opportunities

• Assist process owners in identifying improvement opportunities.
• Contextualize and conceptualize objectives and needs within the framework of:
  • Mission Statement
  • Mission Leader role definition
  • STRIDES values

Manage Operational Information

• Work with business teams, leveraging technology as needed.
• Assist process owners in improving current processes and resolving process-related issues.
• Conduct meetings, collect data, analyze information, and document processes.
• Study and improve existing processes.
• Provide education to standardize terminology across areas, departments, and geographic locations.

Process Workshops Facilitation

• Lead process redesign workshops.
• Facilitate process mapping and business process reengineering.
• Document objectives, analysis, and conclusions.
• Provide training on process improvement tools.
• Assist in documenting policies and procedures resulting from improved processes.
• Support presentations of improved processes to stakeholders for discussion.

Executive and Client Support

• Support executives responsible for strategic client relationships on process optimization initiatives.
• Present process improvement initiatives and results to clients at executive levels.
• Monitor, assess, and recommend solutions for both transactional and strategic issues, including those beyond the scope of work.
• Develop strong line management relationships to ensure alignment with business objectives.
• Build strong client relationships based on trust and confidentiality.

Audits and Assessments

• Perform moderately complex audits and assessments of internal processes to ensure compliance.
• Conduct audits related to:
  • Newly hired employees
  • Technology management
  • Project and program management
  • Supplier management
• Draft audit reports and present issues with practical cross-functional solutions.
• Complete assigned audits within budgeted timelines.
• Identify emerging risks and recommend improvement solutions.
• Contribute to audit process improvements, including automated routines.
• Apply internal audit standards, policies, and regulations.
• Continuously plan for future quality department operations and procedural improvements.