Senior Accounts Receivable / Order-to-Cash Specialist
Please mention DailyRemote when applying
AI Summary
The specialist will fully own the collections and order-to-cash process, managing a high-volume and complex AR portfolio, and proactively pursuing timely customer payments. Key duties include managing the full lifecycle from invoicing to payment application, investigating and resolving disputes, and preparing weekly AR aging reports.
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Senior Accounts Receivable / Order-to-Cash Specialist
Location: Remote (EST hours preferred) REMOTE
Employment Type: Full-Time
Monthly Base Salary: $1,500 – $1,800 USD (depending on experience)
Performance-Based Bonus: $300 – $500 USD/month (based on collection effectiveness, aging
reduction, and overall AR outcomes)
Overview
We are seeking a highly motivated and experienced Senior Accounts Receivable / Order-to-Cash
Specialist to fully own the collections and order-to-cash process in a standalone role. This position
plays a critical role in maintaining healthy cash flow, managing a high-volume and complex AR
portfolio, and partnering cross-functionally with Sales, Finance, and Operations.
This is not a general accounting or month-end close role. Instead, this position is ideal for a senior-level
AR professional who is hands-on, detail-oriented, persistent, and focused on dispute resolution,
cash collection and process improvement.
Key Responsibilities
Accounts Receivable & Collections Ownership
• Manage the full order-to-cash lifecycle, from invoicing through payment application and
collection.
• Maintain and pursue a high-volume AR portfolio, including:
o Current customer collections
o Complex and aged balances (2+ years)
• Proactively follow up with customers via email and phone to drive timely resolution and
payments.
• Accurately apply incoming payments (ACH, wire, check, credit memo) and document activity
in NetSuite/CRM.
Dispute Resolution & Cross-Functional Collaboration
• Investigate and resolve:
o Invoice discrepancies
o Short payments
o Chargebacks and deductions
• Partner with Sales, Finance, and Ops teams to resolve issues and unblock payments.
• Act as the main point of contact for customer inquiries regarding billing and payment.
• Escalate high-risk accounts with clear recommendations.
Reporting, Aging & Cash Flow Support
• Prepare and maintain weekly AR aging reports and collection status updates.
• Provide insights into customer risks, legacy AR cleanup, and collection KPIs.
• Assist with AR reconciliations and audit support (as needed, limited scope).
Process Improvement & Systems Scalability
• Identify ways to reduce manual work, improve AR workflows, and drive automation.
• Help build better invoicing cadence, dispute tracking, and documentation standards.
• Contribute to system optimization efforts, especially in NetSuite.
• Help establish AR best practices to support scaling operations.
Qualifications & Experience
• 4+ years of progressive Accounts Receivable / Collections experience, ideally in high
volume environments.
• Proven success managing complex portfolios, including aged AR.
• Strong knowledge of AR processes, collections strategies, and customer workflows.
• Hands-on experience with ERP systems (NetSuite preferred).
• Excellent English communication skills – written and verbal.
• Confident handling inbound and outbound customer phone calls.
• Detail-oriented, self-motivated, and organized.
• Experience collaborating with distributed and cross-functional teams is a plus.
• Ability to work EST-aligned hours.
Senior Accounts Receivable / Order-to-Cash Specialist
Location: Remote (EST hours preferred) REMOTE
Employment Type: Full-Time
Monthly Base Salary: $1,500 – $1,800 USD (depending on experience)
Performance-Based Bonus: $300 – $500 USD/month (based on collection effectiveness, aging
reduction, and overall AR outcomes)
Overview
We are seeking a highly motivated and experienced Senior Accounts Receivable / Order-to-Cash
Specialist to fully own the collections and order-to-cash process in a standalone role. This position
plays a critical role in maintaining healthy cash flow, managing a high-volume and complex AR
portfolio, and partnering cross-functionally with Sales, Finance, and Operations.
This is not a general accounting or month-end close role. Instead, this position is ideal for a senior-level
AR professional who is hands-on, detail-oriented, persistent, and focused on dispute resolution,
cash collection and process improvement.
Key Responsibilities
Accounts Receivable & Collections Ownership
• Manage the full order-to-cash lifecycle, from invoicing through payment application and
collection.
• Maintain and pursue a high-volume AR portfolio, including:
o Current customer collections
o Complex and aged balances (2+ years)
• Proactively follow up with customers via email and phone to drive timely resolution and
payments.
• Accurately apply incoming payments (ACH, wire, check, credit memo) and document activity
in NetSuite/CRM.
Dispute Resolution & Cross-Functional Collaboration
• Investigate and resolve:
o Invoice discrepancies
o Short payments
o Chargebacks and deductions
• Partner with Sales, Finance, and Ops teams to resolve issues and unblock payments.
• Act as the main point of contact for customer inquiries regarding billing and payment.
• Escalate high-risk accounts with clear recommendations.
Reporting, Aging & Cash Flow Support
• Prepare and maintain weekly AR aging reports and collection status updates.
• Provide insights into customer risks, legacy AR cleanup, and collection KPIs.
• Assist with AR reconciliations and audit support (as needed, limited scope).
Process Improvement & Systems Scalability
• Identify ways to reduce manual work, improve AR workflows, and drive automation.
• Help build better invoicing cadence, dispute tracking, and documentation standards.
• Contribute to system optimization efforts, especially in NetSuite.
• Help establish AR best practices to support scaling operations.
Qualifications & Experience
• 4+ years of progressive Accounts Receivable / Collections experience, ideally in high
volume environments.
• Proven success managing complex portfolios, including aged AR.
• Strong knowledge of AR processes, collections strategies, and customer workflows.
• Hands-on experience with ERP systems (NetSuite preferred).
• Excellent English communication skills – written and verbal.
• Confident handling inbound and outbound customer phone calls.
• Detail-oriented, self-motivated, and organized.
• Experience collaborating with distributed and cross-functional teams is a plus.
• Ability to work EST-aligned hours.
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