Senior Account Specialist

Senior Account Specialist- Energy Efficiency/Building Decarbonization (Residential)   

Location: New Jersey Remote - candidates must be located in or willing to relocate to New Jersey to be considered  
  

Ready to make a difference?  

ICF is adding staff to its energy practice to support a wide range of energy programs. Our clients include utilities, recognizable Fortune 500 global corporations, as well as a variety of industry, and Government organizations.

We are currently seeking an Account Specialist to provide support and critical project management services for utility-sponsored energy efficiency programs focused on the residential market with an emphasis on energy efficiency/building decarbonization technology.   
  
To support our growth, we are seeking candidates with a strong background in sales, project and account management. This position requires knowledge of energy efficient technologies such as HVAC equipment/heat pumps associated with residential homes. In this role you will recruit and engage key stakeholders and team members specifically in the distributor and contractor supply chains, and coordinate with a team of energy efficiency experts. Develop and manage a pipeline of new and existing customers and trade allies to ensure our programs meet energy efficiency/building decarbonization participation goals.  The successful candidate will also contribute to the internal operations of the programs, including tasks such as data analysis, reporting, application review (may include Manual J, S), invoicing, forecasting, trade ally outreach/ training development/coordination, execution of plans, quality control measures, and client support.    
  
Why do you love working here:   

• Quality of life: Flexible workplace arrangements, work-life balance

• Investment of the community: Donation matching, volunteer opportunities

• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

• And many, many more (Ask your recruiter for more details!)

  
What you will be doing:   

• Become a catalyst for innovation; this role is not just about following a plan—it’s about innovating and finding new ways to enhance energy efficiency, building decarbonization and sustainability. You’ll be at the cutting edge of environmental technology and practices.  

• Develop and maintain relationships and partnerships with major local, regional and national distributors, suppliers, contractors, and manufacturers to support their participation in energy efficiency/building decarbonization space.  

• Cultivate and develop new relationships and partnerships with trade allies and professional organizations to ensure program awareness and adoption.   

• Maintain strong ongoing communications with participants and other interested stakeholders to assess their needs and to receive feedback on their experience with the program.   

• Preparing and presenting targeted presentations as well as promoting program awareness and participation at trade shows, trade organization and stakeholder events, supply house counter days, ride-along with sales teams, etc.  

• Prepare ongoing status reports to document performance and activities demonstrating progress towards program goals, participation, and pipeline management.  

• Review and analyze QA/QC data for projects reported to client.  

• Effective project, budget and forecast management.   

• Analyzing market trends and technologies to deploy through residential programs.   

• Must have a reliable vehicle for local travel. Requirements may vary but will be up to 30% of the time for meetings, events and conferences. (reimbursement for mileage provided).  

  
What we need you to have (minimum qualifications):  

• Bachelor’s Degree in Energy/Environmental Studies, Energy Management, Communications, Business Admin, or related fields (or applicants can substitute one year of related experience for one year of education) 

• 3+ years of experience in managing customer accounts, creating and executing sales and/or outreach strategies, promoting utility-sponsored energy efficiency programs and/or related experience. 

• Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check and a drug screening 

   

          
 What we would like you to have (preferred qualifications):  

• Industry outside sales and/or business development experience or related work experience.  

• Experience selling and managing accounts in any of the following equipment supply chains: HVAC, heat pump technology.   

• Experience managing successful energy efficiency opportunities, with specific expertise in one of the following: HVAC contractors, distributors, real estate, federal government, or retail customers. 

• Proficiency in developing and/or implementing data collection, tracking and reporting processes (i.e. customer relationship management (CRM) efforts)  

• Experience in mechanical, building material or electrical equipment distribution and sales with established relationships.      

• Working knowledge of demand side management (DSM) programs.   

Professional skills you will use: 

• Ability to work with all levels of internal employees, as well as outside clients and vendors.  

• Proficiency in MS Office Applications (Word, Outlook, Excel, Power Point)  

• Excellent communication and interpersonal abilities.  

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.