About the Role
Day to day, you'll...
- Manage incoming requests for the Creative function
- Validate that briefs are complete, well scoped, and tied to an approved campaign, initiative, or program
- Confirm audience, message, deliverable list, channel specifications, and required dates before work enters the queue
- Return incomplete requests to the requester rather than absorbing the gap downstream
- Track work through concepting, design, copy, and production
- Route assets through brand, legal, and compliance review and drive approvals to closure
- Manage handoffs to media, lifecycle, and digital teams for trafficking and deployment
- Monitor progress against timelines and escalate blockers early
- Maintain the work queue and priority order for your body of work
- Flag misaligned, duplicated, or low-priority requests and conflicts across campaign and always-on work
- Facilitate tradeoff conversations with GTM Strategy, Marketing Program Managers, and Creative leadership when demand exceeds capacity
- Track capacity and utilization across design, copy, production, and agency partners
- Provide visibility into available bandwidth to inform resourcing and sequencing decisions
- Communicate timelines, expectations, and status to requesters and leadership
- Surface recurring bottlenecks and process gaps, and recommend improvements
Required Qualifications
Education:
- Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.
Work Experience:
- 5 years minimum related work experience
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$89,800.00 - $134,700.00/Yr.