Scrum Master – Zuora (Remote | Pacific Time)

Company Description

Our client is a U.S.-based organization specializing in enterprise technology solutions, digital transformation, and business systems implementation.

The company is currently engaged in technology initiatives involving enterprise platforms, including Zuora and Workday, to support business operations, system integration, and process optimization.

As part of its ongoing technology initiatives, our client is seeking experienced professionals who can contribute to the successful implementation and delivery of complex enterprise solutions.

Through CONFISA Group, we are supporting our client's search for a highly qualified Scrum Master – Zuora to join a collaborative, remote technology team.

This opportunity offers the chance to work on enterprise technology projects, collaborate with cross-functional teams, and contribute to the successful delivery of business-critical initiatives.

Work Arrangement: 100% Remote | Pacific Time working hours required.

Job Description

Employment Type: Contract
Contract Duration: Initial 6 months, with potential extension through August 2027
Schedule: Full-Time | 8 Hours per Day

Position Overview

Our client is seeking an experienced and highly motivated Scrum Master – Zuora to support enterprise technology implementation projects involving Zuora and Workday.

The ideal candidate will have a strong background in Agile methodologies, Scrum framework implementation, and enterprise software delivery, combined with hands-on experience working in environments utilizing Zuora and Workday.

This role requires excellent communication skills, strong stakeholder management capabilities, and the ability to facilitate collaboration across distributed technical teams.

The selected professional will play a critical role in ensuring Agile best practices, removing delivery obstacles, coordinating project activities, and supporting successful implementation milestones.

This is a fully remote position requiring full availability during U.S. Pacific Time business hours, without exceptions.

Key Responsibilities

Agile Facilitation & Scrum Ceremonies

• Facilitate daily standups, sprint planning sessions, sprint reviews, and retrospectives.
• Ensure Agile ceremonies remain focused, productive, and aligned with project objectives.
• Support sprint execution and continuous improvement initiatives.
• Promote Agile principles and Scrum best practices across development teams.

Project Coordination & Delivery Management

• Identify and proactively remove impediments affecting team productivity.
• Coordinate with technical teams, Product Owners, and business stakeholders.
• Manage cross-functional dependencies and facilitate effective communication.
• Protect development teams from unnecessary interruptions and unplanned work.
• Support timely delivery of project milestones and implementation activities.

Agile Tools & Performance Tracking

• Maintain accurate and updated project boards using Jira or Azure DevOps.
• Monitor sprint progress, velocity, and delivery performance.
• Support backlog refinement and prioritization activities.
• Assist Product Owners in developing clear user stories and acceptance criteria.
• Provide visibility into project progress, risks, and potential delays.

Zuora & Workday Implementation Support

• Collaborate with teams involved in Zuora and Workday implementation activities.
• Facilitate coordination between business stakeholders and technical resources.
• Support Agile delivery processes associated with enterprise system integration.
• Ensure effective communication regarding implementation milestones, dependencies, and deliverables.

Required Qualifications

• Minimum 3 years of professional experience in Scrum Master, Agile delivery, or related IT project coordination roles.
• Strong experience working with Zuora in enterprise technology environments.
• Experience with Workday, preferably version 1.5.
• Solid understanding of Agile methodologies and Scrum frameworks.
• Experience using Jira, Azure DevOps, or similar Agile project management tools.
• Strong ability to facilitate meetings, manage dependencies, and remove delivery impediments.
• Excellent organizational, problem-solving, and stakeholder management skills.
• Demonstrated ability to work independently in remote, cross-functional environments.
• Excellent spoken English, with clear pronunciation, effective communication, and strong client-facing presentation skills.
• Ability to participate actively in technical discussions, project meetings, and implementation activities.

Work Schedule & Availability

• 100% remote opportunity.
• Candidates may be based in the United States or eligible Nearshore locations.
• Mandatory availability during U.S. Pacific Time working hours (no exceptions).
• Full-time commitment of 8 hours per day.
• Active participation in daily meetings and live discussions is essential.
• Consistent availability through critical implementation and release phases.
• Limited time-off flexibility may apply during pre-go-live and go-live activities, currently targeted for August 2027.

Application Requirements

Candidates advancing in the selection process may be requested to provide:

1. Current location and confirmation of full availability during Pacific Time working hours.
2. Expected hourly rate in USD.
3. Updated resume in English.
4. A five-minute professional introduction video in English covering:
   • Professional background and experience with Zuora and Workday.
   • Experience as a Scrum Master and/or Systems Analyst.
   • Confirmation of availability during Pacific Time hours.
   • Total years of IT professional experience.
   • Years of experience with Workday.
   • Years of experience with Zuora.
5. Applicable U.S. work authorization documentation, where required for the engagement.

Why Consider This Opportunity?

This position offers the opportunity to participate in an enterprise technology implementation project involving Zuora and Workday, collaborate with international technology professionals, and contribute to business-critical system delivery initiatives.

The engagement is expected to begin with an initial six-month contract, with potential extension through August 2027.

The selection process is moving quickly, and qualified candidates may be contacted for interviews shortly after applying.

Qualifications

Qualifications

• Minimum of 3 years of experience as a Scrum Master, Agile Delivery Professional, or in a related IT project delivery role.
• Strong experience with Zuora in enterprise technology environments.
• Experience with Workday, preferably version 1.5.
• Solid understanding of Agile methodologies, Scrum frameworks, sprint planning, daily standups, sprint reviews, and retrospectives.
• Experience with Jira, Azure DevOps, or similar Agile project management tools.
• Proven ability to identify and remove impediments, manage dependencies, and facilitate collaboration across technical teams.
• Strong experience working with Product Owners, software development teams, and business stakeholders.
• Excellent spoken English (C1 level preferred), with clear communication and strong client-facing skills.
• Ability to lead meetings, facilitate discussions, and communicate effectively with U.S.-based stakeholders.
• Strong organizational, problem-solving, and stakeholder management capabilities.
• Experience supporting enterprise software implementations, system integrations, or digital transformation projects.
• Ability to work independently in a fully remote, fast-paced environment.
• Mandatory availability to work U.S. Pacific Time business hours (no exceptions).
• Full-time availability: 8 hours per day.
• Willingness to participate in critical implementation, pre-go-live, and go-live activities.
• Availability for an initial 6-month contract, with potential extension through August 2027.
• Ability to provide an updated resume in English, expected hourly rate in USD, and a 5-minute professional introduction video in English.
• Ability to provide applicable work authorization documentation if required for the engagement.

Important: Candidates must demonstrate relevant experience with Zuora and Workday, excellent English communication skills, and full availability during Pacific Time working hours to be considered for this opportunity.

Additional Information

Important Information for Applicants

Our client is moving quickly with the selection process and is seeking qualified professionals who can actively contribute to an ongoing enterprise technology implementation.

Candidates must be fully available during U.S. Pacific Time business hours and comfortable participating in daily meetings, technical discussions, and client-facing activities.

Due to critical project milestones, certain periods surrounding system releases, pre-go-live, and go-live activities may require additional scheduling flexibility.

Application & Selection Process

Shortlisted candidates may be asked to provide the following information:

1. Current Location: Country and city of residence.
2. Pacific Time Availability: Confirmation of full availability to work 8 hours daily during U.S. Pacific Time business hours.
3. Expected Hourly Rate: Please indicate your expected compensation in USD per hour.
4. Professional Experience: Total years of IT experience and specific experience with Zuora, Workday, and Scrum Master responsibilities.
5. English Communication: Excellent spoken English and the ability to participate confidently in meetings with U.S.-based stakeholders.
6. Introduction Video: A 5-minute video in English summarizing your professional background, experience with Zuora and Workday, Scrum Master responsibilities, and availability to work Pacific Time hours.
7. Work Authorization: Applicable U.S. work authorization documentation, if required for the engagement.

Equal Opportunity Statement

CONFISA Group supports equal employment opportunities and evaluates candidates based on their professional qualifications, relevant experience, technical competencies, and alignment with position requirements.

All qualified professionals are encouraged to apply.